Global Sourcing Manager/Transition Director - UK/Europe
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Position: Transition Manager/Director
Location: UK, Europe
Note: Globally mobile for up to 60% - 80% of the time with an Infosys office location in EMEA (e.g., Germany, Belgium, Netherlands, Switzerland, Spain, Poland, UK, Sweden, Czech Republic, France, etc.).
Job Overview
Responsible for managing all aspects of the startup phase of large engagements (Transition period), primarily focusing on outsourcing using a global delivery model. Engage with the account team during the pursuit process to deliver end-to-end transition solutions, taking control and leading due diligence to mitigate risks and uncertainties within Infosys’ offerings.
Responsibilities
* Be the single point of accountability for transition activities.
* Plan, lead, and manage the transition for outsourcing engagements, ensuring profitability, customer satisfaction, and effective staff utilization.
* Architect transition solutions, including developing cost estimates, staffing requirements, work plans, and RFP responses.
* Conduct workshops to help prospects define requirements and build a business case for outsourcing.
* Provide leadership to cross-functional and cross-cultural teams.
* Manage all aspects of transition program management, including planning, resource allocation, tracking, and continuous improvement.
* Lead due diligence plans for new engagements.
* Develop and utilize frameworks, tools, and templates to support transition activities and enhance engagement predictability.
* Ensure the engagement team meets service level commitments post-transition.
* Provide effective handover to the engagement manager before the end of transition.
Requirements
* 15+ years of experience in sales, solution development, and delivery within large Systems Integrators or Consulting firms, with responsibility for delivering designed solutions.
* Experience supporting large deals (>50 Mn USD) using a global delivery model across application development, infrastructure, BPO, testing, or engineering services.
* Experience managing deal consultancy-led engagements (e.g., ISG, Everest, KPMG).
* Ability to develop and maintain positive client relationships and monitor satisfaction.
* Proven success in a matrix management environment.
* Degree in Computer Science or Business Administration is advantageous but not essential.
Competencies
* Strong transition management skills for complex programs, with a focus on customer relationships and impactful presentations.
* Ability to manage large, complex transitions from inception to implementation in a cross-functional environment.
* Capacity to manage both engagements and projects effectively.
* Deep understanding of IT outsourcing sourcing and delivery models.
* Excellent communication skills to explain technical information persuasively.
* Strong teamwork and interpersonal skills at all management levels.
About Infosys
Infosys is a global leader in digital services and consulting, helping clients navigate digital transformation across more than 50 countries. With over four decades of experience, we leverage AI-powered solutions and agile digital strategies to enhance performance and customer satisfaction. We are committed to diversity and equal opportunity employment.
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