Sanctuaryprovide in:house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not:for:profit organisation, we aim to achieve outstanding results for our customers based on our values : working in an open and transparent way, creating strong partnerships with our customers and providing a first:class customer service.
Gas Works Coordinator
Based at Kingsmead Office, London : E9
with a balance of home and office working
GBP 40,535 : GBP 42,669 per year
40 hours per week : Monday to Friday, 8:00am : 16:30pm
We have an exciting opportunity for a Gas Works Coordinator to join our Gas team in London. The team consists of 2 Service Delivery Managers, an Operations Manager and around 15 Gas Engineers. The role will be responsible for delivering a high quality and effective administrative and support service for residents in relation to planned gas works. Daily tasks will include raising purchase orders, interrogating complaints and tracking of equipment used by employees. The role will be balanced between working from home and the office and will mostly be lone working with support offered by managers and supervisors when needed.
The role of Gas Works Coordinator will include:
stylemargin:top:0.0cm;margin:bottom:0.0cm typedisc:
:
Mananging the planning of all gas works jobs
:
Communicating with customers and identifying their needs in relation to planned gas works to ensure any special requirements are identified and managed appropriately
:
Organsing team meetings and taking minutes for these, ensuring they are sent out after the meeting
:
Building and maintaining relationships with key stakeholders
:
Delivering high quality services to satisfy the needs and expectations of current and future residents
:
Liasing with installers ensuring the job has been completed to a high standard and equipment is counted for
Skills and experiences:
stylemargin:top:0.0cm;margin:bottom:0.0cm typedisc:
:
Ability to use data driven insights to identify good and poor performance areas
:
Working knowledge of effective communication at all levels
:
Previous experience of extracting and interrogating data from computer systems
:
Good understanding of written and spoken English
:
Working knowledge of good practice consultation or customer participation activities and practices
:
Proven experience of working to deadlines and prioritising work loads
:
Basic user of Microsoft Packages including Word and Excel
About us
We provide in:house repairs and maintenance for a wide range of properties, as part of a not:for:profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
stylemargin:top:0.0cm;margin:bottom:0.0cm typedisc:
:
25 days annual leave (rising to a maximum of 30 days) plus public holidays
stylemargin:bottom:0.0cm;margin:top:0.0px:
:
A pension scheme with employer contributions from Sanctuary
:
Life Assurance
:
Employee Advice Service including counselling
:
Cycle to Work scheme
:
Voluntary health plans
:
Employee discounts
:
Wellbeing support and tools
:
Employee recognition scheme
:
Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
:
GBP 40,535 per annum (rising to GBP 42,669 per annum after 12 months, subject to satisfactory performance)
View the job profile
(if the link is unavailable the Sanctuary careers website)