Job Description
Tenancy Management Officer (Part Time)
Chichester
£35,000 Pro Rata (£21,000 per year)
3 days a week (21 hours)
Looking for aTenancy Management Officerto join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.
As a Tenancy Management Officer, you will deliver a proactive, customer-focused service managing tenancy and anti-social behaviour (ASB) cases. You will work directly within communities, ensuring cases are investigated, monitored, and resolved effectively, while collaborating with internal teams and external partners to uphold tenancy conditions and promote safe, sustainable communities.
Key Duties
* Lead and manage ASB and tenancy cases, conducting investigations and maintaining accurate case records
* Prepare case files for legal action, representing in court where required
* Respond to and manage tenancy breaches, including illegal subletting, abandonment, and safeguarding-related cases
* Work collaboratively with internal teams and external agencies to ensure timely, compliant, and proportionate interventions
* Monitor performance, compliance, and service improvements, providing insights and contributing to high-quality outcomes
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