Smokehouse Service Star Wanted
Join the Frontline at Henry's Smokehouse – Experienced Floor Server (Senior Level)
We're Henry's Smokehouse in Greenhalgh – the family-run Texas BBQ haven that's got the North West hooked (that viral brisket wave and epic community love are still rolling). With our food truck firing up soon and deliveries booming, we're on the hunt for a top-tier Floor Server to own the floor in our high-octane, flavour-packed spot.
You'll be the heartbeat: Confidently slinging plates in fast-paced rushes, nailing massive welcomes, juggling bookings like a pro, and keeping the southern hospitality vibe alive—think hands-on orders, guest chats about our smoky magic, and seamless team flow. Senior chops mean leading by example, troubleshooting with a smile, and thriving when it's all-hands-on-deck.
What we're after:
* Proven senior server experience in buzzing restaurants (BBQ/grills a bonus for that flavor chat).
* Unshakeable confidence in fast-paced service—multitasker who owns the room without breaking a sweat.
* Charismatic host with ops smarts: Bookings, upselling brisket bundles, and positive energy that amps everyone.
* Team player down for the family hustle, with a nod to our armed forces roots.
Job Summary
We are seeking enthusiastic and professional Front of House Staff to join our vibrant hospitality team. The successful candidate will be the welcoming face of our establishment, providing exceptional guest services and ensuring a memorable dining experience. This role offers an excellent opportunity to develop your skills within a dynamic environment, supporting both the front-of-house operations and contributing to a positive atmosphere for our guests.
Responsibilities
* Greet guests warmly upon arrival and manage reservations efficiently
* Take orders accurately and serve food and beverages in a timely manner
* Provide attentive guest service, addressing any enquiries or special requests with professionalism
* Upsell menu items and promote daily specials to maximise sales opportunities
* Maintain cleanliness and organisation of the dining area, including setting tables and clearing after service
* Ensure compliance with food safety standards and health regulations at all times
* Assist with basic food preparation tasks as needed, supporting kitchen staff during busy periods
* Handle cash transactions accurately using the point-of-sale system and process payments securely
* Collaborate with team members to ensure smooth service flow and uphold high standards of customer care
Experience
* Previous experience in hospitality of at least a year
* Knowledge of food safety procedures and basic food preparation techniques is advantageous
* Experience in serving or guest services roles demonstrates strong communication skills and a customer-focused approach
* Familiarity with kitchen operations or culinary environments can be beneficial
* Strong organisational skills, including time management, are essential to handle busy service periods effectively
* Ability to work well under pressure while maintaining a friendly demeanour and professional appearance
This role is ideal for individuals passionate about delivering excellent guest experiences within a lively hospitality setting. We value team players who are eager to learn and grow within our organisation.
Job Type: Part-time
Pay: £11.50-£13.00 per hour
Expected hours: 18 – 24 per week
Ability to commute/relocate:
* Preston PR4 3HE: reliably commute or plan to relocate before starting work (required)
Experience:
* Restaurant Waiting On : 1 year (required)
Work Location: In person