Overview
Job Role: SystmOne Support Officer
Band 5 - £31,049 - £37,796
30 hours per week
Permanent
Responsibilities
* The SystmOne Support Officer – 0.8 FTE (30 Hours) role to support a range of Locala colleagues in SystmOne usage, aiming to release time to care, refine SystmOne processes, and improve patient record quality.
* Work with Locala\'s SystmOne Development Team to deploy SystmOne projects, improve data quality and governance, reduce inefficient processes, and support general SystmOne administration.
* Provide direct SystmOne support, training, and investigation with Locala colleagues to use SystmOne in clinical practice.
* Collaborate with stakeholders to improve the use of SystmOne in Locala and provide project management support for TPP SystmOne deployments.
* Work unsupervised, use initiative to resolve issues, and know when to refer for advice.
* Travel to Locala sites as required to support development, training, and implementation.
Further Information
Find out more about Locala through our Thrive Strategy. For full details of the role please see job description and person specification. For further information contact Adele Wright at adele.wright@locala.org.uk. Closing date – 26/09/2025. We reserve the right to close the vacancy early should we receive sufficient applications.
About us
Locala is part of the NHS family and remains committed to diversity and inclusion. We encourage applicants from all backgrounds to apply. We value inclusivity, flexible working opportunities, and a sense of belonging, supported by our Inclusivity Groups.
Locala is a Disability Confident employer; disabled applicants meeting essential criteria are invited to the assessment process.
Benefits
* Flexible working — We support work-life balance and discuss flexible working where possible.
* Generous pension — Defined contribution pension with matched contributions plus 2% up to 8% maximum.
* Refer a Friend Scheme — If you know a friend or family member who works at Locala on a substantive contract, you may receive £500 each after you start.
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