️ Service / Aftersales Manager – Bodyshop | Towcester | £35,000 – £40,000 per annumAre you an experienced Service or Aftersales Manager with a background in the automotive repair industry? We’re recruiting on behalf of a well-established bodyshop in Towcester that is seeking a proactive, customer-focused manager to lead its front-of-house and aftersales operations.This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys building strong customer relationships while driving team performance.Key Responsibilities: * Oversee the day-to-day service and aftersales operations of the bodyshop * Act as the main point of contact for customers, ensuring excellent communication and satisfaction throughout the repair process * Manage bookings, estimates, progress updates, and final handovers * Coordinate with workshop staff to ensure efficient workflow and timely job completion * Handle invoicing, warranty claims, and administration * Monitor performance targets and identify areas for improvement * Support and motivate the front-of-house team to maintain high standardsRequirements: * Proven experience in a Service Manager, Aftersales Manager, or Bodyshop Advisor role * Strong understanding of bodyshop operations and repair processes * Excellent customer service and communication skills * Organised, detail-oriented, and able to manage a varied workload * Familiarity with estimating software and dealership or bodyshop management systems * A proactive and approachable leadership styleSalary: £35,000 – £40,000 per annum, depending on experience📞 Apply now to join a respected bodyshop where your leadership and customer service skills will truly make a difference