Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
About the hotel
Staybridge Suites Birmingham is part of the renowned IHG Hotels & Resorts family, a global leader in hospitality. Offering a warm, welcoming atmosphere, the aparthotel features 179 modern serviced suites, ranging from stylish studio suites to spacious three-bedroom suites, designed to provide all the comforts of home. Each suite is equipped with a fully fitted kitchen, a comfortable living area, and contemporary amenities, making it ideal for both short and extended stays. Perfectly located in the heart of Birmingham, the aparthotel hotel combines the independence of apartment living with the convenience of hotel services, a real home away from home, ensuring guests enjoy flexibility, comfort, and exceptional service throughout their stay.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
* Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme
* Uncapped incentives to reward you for your contributions
* Minimum of 30 days holiday
* Paid breaks
* Starting salary above national minimum wage
* Access to hotel gym facilities
* Free staff parking
A day in the life of…
As a Hotel Maintenance Assistant at Staybridge Suites Birmingham, you will be responsible for ensuring the hotel’s facilities, equipment, and grounds are well maintained and in good working order. The role involves responding to maintenance requests, carrying out routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel’s facilities remain clean, safe, and well presented for both guests and employees.
This role is unlike any other within our hotel, and you will play a crucial part in ensuring that our guests enjoy a first-class, comfortable, and memorable stay.
What do we need from you?
* Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
* Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
* Attention to detail: You’ll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
* Time management: You’ll need to be able to effectively manage your time to prioritise key hotel projects
* Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.