Overview
Tea Mixologist - Fixed Term Contract at Bird & Blend Tea Co. B Corp
Location: Bird & Blend - The Nest, Worthing
Contract Type: Part Time, Temporary (until 31st December 2025)
Hours per week: 10
About the Company
Bird & Blend Tea Co. is an eco-conscious, people-focused, award-winning & B Corp-certified Tea Mixology company on a mission to spread happiness & reimagine tea!
Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics at university. Building Bird & Blend from scratch for over 10 years, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK.
For more information about us and our mission: https://www.birdandblendtea.com/pages/our-story
What you’ll do
* Passion for Sales: Use your enthusiasm for Bird & Blend to sell our products and achieve store sales targets.
* Till Transactions: Handle till transactions smoothly and accurately.
* Store Procedures: Follow store operating procedures, including delivery, stocktakes, and stock replenishment, whilst keeping the stockroom and staff area organised.
* Health & Safety: Maintain a healthy, safe, and tidy work environment by following health and safety best practices.
* Sustainability: Use your passion for the environment to support B&B in reaching impact goals set out in the sustainability and impact strategy. (We're a B-Corp!)
* Team Support: Act with empathy, focus on teamwork, and support the store management team as needed.
* Product Expertise: Become an expert on all things Bird & Blend, including our products, drinks, and commitment to sustainability and ethics.
* Customer Interaction: Be the friendly face of Bird & Blend, greeting with a sample and welcoming customers warmly and positively.
* Customer Happiness: Prioritise customer happiness by going the extra mile to make every shopping experience memorable.
* Events: Support with store and local events, including evening work, to make them enjoyable and memorable for our customers.
* Sampling: Getting out there to spread the word about our delicious teas, whether greeting customers with a sample inside or outside the store, or at external events.
About You
* Customer Service: Prior experience, preferably within a 1-1 sales environment in retail or hospitality would be a plus.
* Brand Ambassador: Proudly represent our brand and culture, embodying our values and inspiring others to do the same.
* Product Enthusiasm: A genuine passion for our product and the confidence to share your enthusiasm with customers.
* Customer Service Skills: Strong understanding of customer service with the ability to build rapport and connect with customers confidently.
* Professionalism: Maintaining a professional, fair, and kind relationship with customers and colleagues.
* Empathy: Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
* Flexible Availability: Shifts may vary weekly, requiring adaptability to cover different days and times, including weekends and some evenings.
* A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
* Approaching people: Confident and comfortable to approach people with a sample inside and outside of the store.
Perks
* We are proud to be a Sunday Times Best Places To Work 2024 employer.
* Friendly and supportive team culture with collaboration and fun in the workplace.
* Company pension scheme (if applicable).
* Holiday accrual that grows with loyalty: 25 days holiday (plus bank holidays) as a token of appreciation for your dedication and loyalty. This entitlement increases with service.
* Life Insurance & Income Protection.
* Health Cash Plan after one year of service.
* Life Happens Leave: paid leave for unexpected personal situations.
* Complimentary drinks and snacks in the office.
* Monthly tea allowance and staff discount on company products.
* Employee Assistance Programme for mental health support.
* Bike to Work and Electric Vehicle Schemes.
* Paid volunteer days.
* Dog-friendly office and enhanced family-friendly policies; flexible working and open to individual circumstances.
We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. If you require any reasonable adjustments to support you throughout the application or interview process please let us know.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Management and Manufacturing
Industries
* Retail
Referrals increase your chances of interviewing at Bird & Blend Tea Co. B Corp by 2x
Get notified about new Mixologist jobs in Worthing, England, United Kingdom.
#J-18808-Ljbffr