What are we looking for?
The Global Head of Revenue Control is a critical leadership role responsible for overseeing the firm’s global revenue operations. This role will partner closely with senior stakeholders including divisional leadership, Partners, Finance, Pricing, and Risk teams to drive revenue performance, improve cash realisation, and strengthen financial discipline in line with the firm’s strategic objectives.
The successful candidate will bring a combination of strategic leadership, operational excellence, and deep expertise in revenue control within a partnership or professional services environment.
Areas Of Focus And Responsibilities
Global Revenue Cycle Leadership
- Lead and oversee the full revenue lifecycle: time recording, billing, collections, write-offs, and revenue recognition.
- Establish and maintain consistent global standards, policies, and controls across all offices and jurisdictions.
- Drive continuous improvement in revenue cycle efficiency and effectiveness.
Billing & Collections Strategy
- Develop and implement global billing and collections strategies to maximise cash flow and minimise lock‑up (WIP and debtor days).
- Work with regional and divisional leadership and partners to proactively manage aged debt and resolve billing challenges.
- Ensure timely and accurate billing aligned to client agreements and firm policies.
Commercial Performance & Financial Discipline
- Provide strategic insight and challenge to partners on billing practices and matter profitability.
- Identify opportunities to improve realisation rates and reduce revenue leakage.
- Monitor and report on key revenue KPIs, including utilisation, billing, collections, and lock‑up metrics.
Stakeholder Management & Influence
- Act as a trusted adviser to senior management and divisional leadership on revenue‑related matters.
- Influence behavioural change across the partnership to promote strong financial accountability.
- Collaborate closely with Pricing, Divisional Support, Finance and Risk teams.
Risk, Governance & Compliance
- Ensure compliance with regulatory requirements, audit standards, and internal controls.
- Oversee credit risk management, including client onboarding and ongoing monitoring.
- Manage exposure to disputes, write‑offs, and aged WIP/debt risks.
Systems, Data & Reporting
- Drive the optimisation of revenue‑related systems and technology (e.g. time, billing, e‑billing platforms).
- Develop advanced reporting and analytics to support decision‑making and forecasting.
- Champion data accuracy, transparency, and insight‑led performance management.
- Proactively identify and leverage technology (e.g. automation, data analytics, AI‑enabled solutions) to enhance revenue control processes, reporting, and overall efficiency.
Leadership & Team Development
- Lead and develop a high‑performing global revenue control team.
- Build capability across regional teams and ensure consistency in delivery standards.
- Foster a culture of accountability, collaboration, and continuous improvement.
Qualifications And Experience Required
- Relevant professional qualification (e.g. ACA, ACCA, CIMA or equivalent) preferred.
- Significant experience in a senior leadership role in revenue control, finance, or commercial finance within an international law firm or professional services environment. Experience in a role with a global remit would be advantageous.
- Proven track record of leading global or multi‑jurisdictional teams.
- Experience working with Elite 3E and CreditForce is preferred.
- Deep understanding of law firm economics, including partner structures, billing models, and client engagement dynamics.
Skills And Attributes
- Technologically adept and forward‑looking, with a strong interest in emerging tools and systems.
- Strong commercial acumen with the ability to influence senior stakeholders.
- Expertise in revenue optimisation, billing processes, and collections strategy.
- Excellent analytical skills with the ability to interpret complex financial data.
- Exceptional communication and stakeholder management skills.
- Ability to drive change and embed best practice in a partnership environment.
The Essentials
- 930am to 530pm but flexibility is a must.
- Hybrid working policy with a minimum of 2 days per week worked in the office.
- 12 week probation period.
- 12 week notice period.
- Flexible benefits package including pension, private medical, season ticket loan, subsidised gym memberships, lifestyle discount scheme, on‑site café and more.
Equal Opportunities Employment Statement
It is the policy of Withers to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.
