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Content & community manager

London
Warner Classics & Erato
Community manager
Posted: 17 December
Offer description

Job Title:

Content & Community Manager, Classics

Contract type:

Fixed term, 12 months (possibility to extend)

Location:

London-based

Closing date:

4 January 2026

Your role

We are looking for a creative and strategic Content & Community Manager to join the Warner Classics team. In this pivotal role, you will take ownership of our brand presence, driving engagement through innovative social content and CRM strategies. You will bridge the gap between our world-class artists and their audiences, blending storytelling with data-driven strategy. If you are an agile marketer with a passion for classical music and a knack for building loyal digital communities in a fast-paced environment, we want to hear from you

Primary responsibilities

Strategy & Content Creation

* Partner with the Head of Audience & Digital Marketing to shape and execute our social media and community strategies.
* Curate and manage the global editorial calendar across digital channels.
* Oversee end-to-end creation of social-first content.
* Pilot new content formats, platforms, and trends to keep the brand at the forefront of digital culture.

Community Building, CRM & Engagement

* Execute strategies to capture first-party data and turn casual listeners into super-fans.
* Manage and engage with online communities and content creators.
* Advise artists on social best practices and co-create bespoke campaigns.

Performance Marketing & Analytics

* Manage paid campaigns to drive audience acquisition and support key OKRs.
* Track KPIs using tools like Sprout Social to refine content strategy and ROI.
* Conduct regular research to ensure discoverability.

Collaboration

* Collaborate cross-functionally with international teams (London, Paris, Berlin, NY) to ensure a unified strategy.
* Build a network within the wider Warner Music Group ecosystem.
* Build relationships with influencers and partners to expand reach beyond core audiences.

Experience level

* 3-5 years' experience in social media or digital marketing roles, ideally with a global scope.
* Strong understanding of fan behaviour, community building and data-driven marketing.
* Skilled collaborator with experience supporting diverse stakeholders and cross-functional partners.
* Familiarity with CRM, e-commerce and community platforms, ideally within music or creative industries.
* Native-level English skills; additional language skills (French or German) a plus.

About you

* A marketer with a genuine love for classical music and deep knowledge of its artists and repertoire.
* Adaptable and capable of balancing high-level strategy with hands-on execution.
* A strong copywriter and visual thinker with an eye for detail, able to produce engaging content for various platforms.
* Curious and forward-thinking, always exploring new ideas to connect artists and fans.
* Highly organised and thrive in a fast-paced environment, ready to pivot quickly and attend evening events when required.
-----------------------------------

About our team

Warner Classics and its sister imprint, Erato, are home to some of the most celebrated dynamic artists in the world today, including Sir Antonio Pappano, Abel Selaocoe, Joyce DiDonato, Gautier Capuçon, Fatma Said, RIOPY, and Jakub Jozef Orliński. Our labels have a long and rich history that is distinguished by an array of legendary artists who set new musical standards like Maria Callas, Herbert von Karajan, Yehudi Menuhin, Itzhak Perlman, and Mstislav Rostropovich.

The Global Classics Marketing team is tasked with developing audience reach, brand awareness and commercial success of this high-quality and varied roster of frontline artists and their releases, as well as creating innovative opportunities to expand engagement with and monetisation of our vast catalogue, one of the largest in the world. Headquartered in Paris with colleagues based around the world, the label comprises teams specialising in A&R, Finance, Operations, Commerce and Legal Affairs, and is supported by shared services teams with remits including Digital, Sync, Licensing, Audience, and Brand Partnerships.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.

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