Join to apply for the Senior Administrator role at Birmingham Women's and Children's Hospital and Charity
Join to apply for the Senior Administrator role at Birmingham Women's and Children's Hospital and Charity
To provide a comprehensive Administration Service to the Learning Disability Team in the Mental Health Division. The successful candidate will be working in a fast paced environment, which requires a calm but proactive approach with the ability to multi-task whilst being thorough. High volume of standard administrative tasks. Attention to detail is paramount in this post as is the ability to prioritise workload.
Daily contact with the Medical Secretary to prioritise work for the day/week.
Administration duties, printing and photocopying, taking numerous telephone calls and enquiries, responding in a professional manner in line with data confidentiality procedures.
Deal with queries from service users, including GPs, patients and their representatives via the telephone in a professional manner that is consistent with legislation policies and procedures including data protection and confidentiality, sourcing any related information that might help deal with the query. Taking accurate written messages and passing more complex queries on to the relevant staff.
To be able to use word processing packages and Microsoft Office 365 to produce various documents e.g. faxes, letters, tables etc.
Daily use of outlook for communication (sending/receiving e-mails), as well as booking and checking of meeting rooms and equipment booking.
Perform routine clerical duties e.g. photocopying, reports and other similar documents to specific formats using appropriate software packages and office equipment.
Upload documents to an electronic patient records database
Deal with in-coming queries to our shared mailbox
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
For further details / informal visits contact: Name: Cheryl Peace Job title: Administration Team Lead Email address: cherylpeace@nhs.net Telephone number: 07909 686648
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Hospitals and Health Care
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