Practice Manager
Location: Solihull, West Midlands
Salary: up to £50,000 + Benefits
Working as part of the team at an Appointed Representative of St. James’s Place Plc.
An outstanding new opportunity has arisen for a Practice Manager within a highly successful SJP Managing Partner Practice. You will be managing the operational needs of this busy practice which supports 5 Financial Advisors and 8 support staff.
The Role: Practice Manager
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* Managing the workflow and performance of staff, ensuring they deliver excellent customer service outcomes and meet their targets
* Recruiting, training, and developing new and existing staff, providing them with feedback and coaching
* Solving any problems or issues that arise within the practice, liaising with clients, third parties and other stakeholders as needed
* Ensuring compliance is followed with all internal/external regulations and policies, maintaining accurate records and documentation
* Developing and implementing strategic plans for the growth and improvement of the practice, aligning them with the firm's vision and goals
The Person: Practice Manager
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* A track record as a manager, in an operational office-based environment. Ideally this would be in a Financial Services business, but this is not essential
* Excellent people management and leadership skills, with the ability to motivate and inspire others
* Experience of managing and developing others and will be able to demonstrate this at interview
* Strong workflow management and organizational skills, with the ability to prioritize and delegate tasks effectively
* Excellent problem solving and decision-making skills, with the ability to handle complex and challenging situations. You have common sense and influencing skills
* Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and staff
* A high level of professionalism, integrity, and ethics, with a commitment to quality and excellence
* A good understanding of how you can add value to this business
* Some HR experience
St. James’s Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base.
SJP has funds under management in excess of £190.2bn. This business is well established and highly successful.
Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice.
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