Job Overview
Frimley Health's Plastics Skin Cancer department is seeking a highly motivated and proactive individual to join our team as a Patient Pathway Navigator. This vital role involves virtually supporting patients throughout their care journey, from the point of referral through to treatment. The successful candidate will ensure that each stage of the pathway aligns with agreed timelines and national cancer targets, including the two-week wait, 28-day, 31-day, and 62-day standards.
The ideal candidate will have prior experience working in a team-based environment and, preferably, within the NHS. A strong grasp of cancer pathway performance targets is essential, as is the ability to proactively identify and resolve delays across the patient journey. Exceptional IT proficiency, communication, and interpersonal skills are crucial, alongside the ability to effectively prioritise and manage a varied workload with minimal supervision.
Main duties of the job
1. To actively track patient’s progress through the patient pathway to ensure that care is carried out in a timely fashion on daily basis and follows escalation and tracking process on PTL (Patient Tracking Tool).
2. Specific co-ordination and actioning of process of cross site referrals to another specialty (internal within the Trust)
3. General co-ordination and actioning of MDT – eg. Tracking patients post MDT, updating with requested investigations, referrals to tertiary centres, and general pathway progress on SCR
4. To facilitate multidisciplinary team meeting discussion and ensure cancer data is captured and recorded on Somerset
5. To ensure that all cancer patients are identified and discussed at MDT meetings.
6. To ensure patients’ diagnoses, investigations, and management and treatment plans are recorded on Somerset to ensure cancer data uploaded is accurate.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
* Educated to NVQ level 3 or equivalent
Experience
* Experience of working in an office or similar environment
* Experience of using EPIC software
Desirable criteria
* Healthcare sector experience
* Experience of using Video Conferencing Equipment
Skills & Knowledge
* Ability to communicate effectively with staff at all levels
* Microsoft Office skills (including, Excel, Access, Word, and PowerPoint)
* Demonstrates the ability to analyse information quickly and communicates in a concise and articulate manner
* Knowledge of Medical terminology
* Knowledge of the EPIC system
* Minute taking skills
* Ability to respond quickly to changing demands and demonstrates strong skills in prioritisation and time management
Desirable criteria
* Knowledge of in-house Somerset Cancer Register as well as CRIS etc
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
The opening of a new hospital and investments in digital and quality improvement programs demonstrate our commitment to providing high-quality healthcare.
Our core values, Committed to Excellence, Working Together and Facing the Future, guide our work and set expectations for staff in their interactions with patients, visitors, and colleagues.
Apply online now
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