Senior Pensions Administrator
Central London (Hybrid – 2/3 days per week on-site)
Contract Duration: 23 Months
Rate: Negotiable - DOE (via umbrella, inside IR35)
The Opportunity:
Are you a highly experienced Defined Benefit (DB) pensions administrator looking for a challenging, high-profile contract?
A Major Global Energy Company is seeking a Senior Pensions Administrator to join its UK Trustee Services Unit (TSU) in London. This is a rare opportunity to manage complex, high-value administration for one of the largest corporate pension schemes in the UK, with assets exceeding £18 billion and over 45,000 members.
You will be a key player in a London/Krakow team, providing an essential, end-to-end service to the Trustee, members, and the Company.
Key Responsibilities & Impact:
This role is not standard administration—it involves accountability and technical depth. Your principal accountabilities will include:
Handling High-Value Authorisations: Taking ownership for the authorisation of significant payments, including pension commencement lump sums up to £268,275 and transfer values up to £1.5 million.
Managing Complex Casework: Leading administration for non-standard, intricate workflows such as retirement, divorce, and transfer cases.
Technical Query Resolution: Serving as an escalation point for complex member queries, including those related to Lifetime/Annual Allowance, SSPP, and formal complaints, requiring deep technical and scheme-specific knowledge.
Driving Operational Excellence: Providing support to the Operations Team Leader by controlling outstanding case volume and ensuring adherence to legislative requirements and Trustee-defined Service Level Agreements.
Legislative Insight: Developing expertise in new UK pensions legislation and supporting the implementation of changes to administration processes across the schemes.What You'll Bring:
Experience: A minimum of 5 years’ senior-level Defined Benefit pension administration experience is essential.
Technical Knowledge: Advanced technical knowledge of UK pensions legislation and a track record of processing and authorising complex pension calculations.
Qualifications: Educated to A-level standard or higher. A PMI pension administration qualification (e.g., APMI, RPC, CPC) is highly preferred or evidence of actively working towards one.
Systems Experience: Familiarity with pensions administration systems, preferably Compendia and/or Intellipen, would be a significant advantage.
Core Skills: Exceptional attention to detail, strong customer-focused communication skills (written and verbal), and a proven ability to work as a self-starter and effective team player within a multi-site operation.
Does this sound like your next career move? Apply today.
Working with Certain Advantage
We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.
We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips