Jobs
Regulation and Compliance Assistant WMF2052e
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Salary
£31,067 - £31,586 (pro rata)
Expires
01/06/2025
Location
Barrow in Furness, Cumbria
Job Type
Part Time
This is an exciting opportunity for you to join the Licensing Team within Westmorland and Furness Council, as a Regulation and Compliance Assistant, based at Barrow Town Hall.
In this role you will work alongside Licensing Officers and other Business Support Officers to protectpublic safety through our licensing service. This role requires taking responsibility for resolving issues as efficiently and effectively as possible on a wide range of technical, statutory and non-statutory activities which helps the team ensure that licences are determined and issued in a timely manner. Your role will primarily involve administration and will include the processing of applications for various licensing functions including but not limited to alcohol and entertainment premises, gambling, taxis and private hire and charitable collections.
The service focuses on promotion of licensing objectives, consultation, investigation, multi partnership working, prevention, education and where required enforcement.
You’ll be joining a dedicated team, who handle a high volume of work, and you will act as the single point of contact throughout the applicants journey managing and resolving issues as they arise. Many of the applications we receive are time critical and you will be expected to manage your workload and prioritize accordingly. We will help you to develop a wide range of skills, knowledge and in some instances, qualifications, required to undertake the role.
Who we are looking for…
With a strong educational background and extensive experience in customer-focused, service delivery roles, I work in a professional, accurate, and detail-oriented manner to respond to and resolve service requests from both internal and external customers, using technical knowledge, business rules, statutory guidance, and established systems and workflows; I am adept at case management, including handling complex cases, complying with relevant legislation, providing multi-disciplinary support, and ensuring high standards of service and customer satisfaction through strong problem-solving skills and excellent ICT proficiency.
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site.Our benefits | Careers (westmorlandandfurness.gov.uk)
Would you like to find out more?
For further information about this role, such as responsibilities and essential criteria please view the below attachments:
* Post Specification
* Role Profile
If you have any queries about this role or would like an informal chat about this opportunity, then please contactSean Hall onsean.hall@westmorlandandfurness.gov.uk
Application and Interview information
Closing date: 1st June 2025
To apply please click theApply Nowlink below.
Apply forRegulation and Compliance Assistant WMF2052e
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