Role Overview
We are seeking motivated, customer‑focused, and detail‑oriented individuals to join our enrolment teams during the main enrolment period from August to October 2026. This temporary, hourly paid role (£14.80 per hour) supports the smooth and efficient enrolment of new and returning learners. You will ensure accurate student data, correct funding eligibility assessment, and a professional enrolment experience.
Key Dates
* Start date: Week commencing 10 August 2026
* Training: Begins 10 August 2026 (approx. 3 days, possibly more). Attendance is mandatory.
* Candidates must be fully flexible and able to commit until the end of September 2026, with occasional evening and weekend work.
Key Responsibilities
* Welcome applicants to the College centres and provide enrolment information.
* Direct applicants to rooms within the enrolment centres and answer queries about the enrolment process both face‑to‑face and online.
* Assist with the management of queues.
* Assist with the provision of initial assessments for applicants.
* Provide support for inputting applications or other enrolment data.
* Take photographs of learners and generate ID cards.
* Photocopy/verify scanned documents where required and ensure supplies of documents and publicity are maintained in the enrolment areas.
* Provide administrative support as appropriate.
* Follow up applicants who have not attended or completed the process online, using telephone, email, or text messages.
Qualifications, Skills and Experience
* GCSE English and Maths (Grade 4/C or above) or equivalent.
* Strong IT skills (Microsoft Office, data entry systems).
* Flexibility to work evenings and occasional weekends.
* Experience in a customer‑focused environment.
* Excellent attention to detail and accuracy.
* Strong written, verbal, and numeracy skills.
* Ability to manage data carefully and maintain confidentiality.
* A professional and approachable manner.
Safeguarding of Children and Vulnerable Adults
All employment offers are subject to employment checks, including Enhanced DBS, Children’s Barred List check, DfE teaching/management Barred List check, online searches, overseas criminal record check, evidence of identity, Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners.
Equality, Diversity and Inclusion
The College has a strong commitment to equality of opportunity in both service delivery and employment. All employees are required to support the development, dissemination and implementation of this aim and related policies and programmes.
Compensation
Hourly rate: £14.80 per hour inclusive of London weighting.
Application Information
Closing date: 17/05/2026. Applications must be fully completed and include a full record of education and employment history; incomplete applications will not be considered. We reserve the right to close the vacancy early should sufficient applications be received.
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