Patient Administrator (Bank)
The Alexandra Hospital
Bank Shifts
Salary: £12.71 per hour
We are looking for a Patient Administrator to support the Administration department. This bank role works on an "as and when required" basis, supplementing staffing levels during busy periods and covering absences.
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure all patient queries are dealt with efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
- Comply with all relevant mandatory training.
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including software and systems.
- Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits:
Circle Health Group offers a competitive hourly rate.
