Job Ref: ILH6035
Branch: Chewton Glen Hotel Spa
Location: Chewton Glen Hotel Spa, Hampshire
Salary/Benefits: Excellent Salary + Tronc + fantastic benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: as per business requirements
Hours per week: 48
Posted date: 18/09/2025
Closing date: 01/11/2025
Aim of the Assistant Conference and Banqueting Manager role
To assist the Conference Banqueting Manager, take responsibility for allocated areas in Conference Banqueting and maximise customer satisfaction throughout, following planned requests as described by events road sheet, anticipating extra guest requests, responding to special requests positively.
Key Assistant Conference and Banqueting Manager responsibilities:
* To be confident in following and completing any instructions given to you by your Conference Banqueting Manager or any senior member of staff.
* To take pride and ensure Food Beverage will be served by Hotel Standards and in the required time according to Event road sheet.
* To effectively manage your time and productivity whilst at work.
* To prepare appropriate mise-en-place, as polishing Silverware, glasses and chinaware. Showing passion and pride in your work.
* To set up conference room, as instructed by management and events road sheet
* To have pride in achieving and keeping a high Standard of personal hygiene and appearance.
* To attend briefings and departmental meetings.
* Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
* To show flexibility and understanding teamwork, whilst carrying out additional tasks as instructed and by reasonable request from the leadership team.
* Adhere to all policies and procedures as outlined by the hotel.
* All staff should be confident in understanding and executing the company's policies and procedures with respect to privacy, confidentiality and data protection.
Assistant Conference Banqueting Manager -
* Previous CB experience in a 5 star background is desir
* Experience in working high volume events is essential
* Thrive off working in a fast paced, ever changing environment
* Charisma, personable and can – do attitude
* Excel in building rapport with guests and team members alike
Key responsibilities of the Conference Banqueting Manager
* Setting up conference rooms, as instructed by events road sheet meeting any special guest requests for all weddings and corporate functions and events
* Manage small team of permanent and casual team members to ensure accurate staffing levels for diarised events
* Be confident and demonstrate high levels of leadership, maturity and professionalism at all times
* Take ownership in completing any instructions given to you by the senior management
* Showing passion and accuracy to ensure that food and beverage will be served by hotel standards and in the required time according to the function sheet
* Take pride in ensuring that appropriate mise-en-place is prepared according to requests
* Work closely with wedding and events team to ensure seamless communication
* Ensure that all conference suites are presentable and in optimal condition, reporting any issues to relevant department
* To attend briefings and departmental meetings to ensure smooth delivery of events and functions
* Experience in supporting events including weddings and meetings
* You will have keen eye for detail, organisational skills and confident in communicating with the team
What's in it for you?
* Excellent salary + Tronc
* Staff accommodation available if required
* Free staff meals
* Friends and Family rate at Iconic Luxury Hotels
* 25% discount on all Food Beverage
* Discount on Spa treatment and products
* …and much more.
A true English original, Chewton Glen is a privately owned luxury country house hotel spa located in the heart of the tranquil New Forest countryside and just minutes from the coast. Just two hours from London it is a perfect place to escape to. With a 9 hole golf course, tennis courts, endless country and coastal walks as well as an award winning spa, gym and large outdoor pool there is something for everyone.