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etch Creative | Certified B Corp provided pay range
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We are looking for a Technical Project Manager who can combine design engineering with the ability to oversee projects on a daily basis from end to end including liaising with external suppliers, logistics and client management. We work on a range of projects from design and production of multiple POS units or full store roll outs and counters in department stores.
Responsibilities and Duties
* Technical engineering:
* CAD Engineering with the key aims of value, function, creativity, sustainability and innovation.
* Must have Solidworks experience 7+ years
* Direct client and manufacturing liaison
* Technical drawing and development
* Supplier visits and quality control
* File creation for manufacture e.g. laser/CNC, printing and cutting files etc.
* Project management (getting the job done with maximum efficiency and service to the brands you work with)
* Working quickly whilst maintaining a logical, thorough approach
* Project Management:
* Oversee the execution of client projects from initiation to completion, ensuring projects are delivered on time, within budget, and to the highest quality standards
* Develop project plans, timelines, and budgets
* Coordinate with internal teams (creative, production, etc.) to ensure project requirements are met
* Manage project scope, identify and address potential risks, and proactively communicate any changes to clients
* Ensure all project deliverables are accurate and meet client specifications
* Client Relationship Management:
* Develop and maintain strong, long‑lasting relationships with assigned clients and suppliers
* Serve as the primary point of contact for client communications, addressing inquiries, providing updates, and managing expectations
* Proactively anticipate client needs and develop solutions to meet those needs
* Conduct regular client meetings to review project progress, discuss strategy, and identify new opportunities
* Act as a trusted advisor to clients, providing strategic recommendations and insights
* Manage client budgets and ensure projects are delivered within agreed‑upon financial parameters
* Develop accurate project estimates and proposals
* Track project expenses and ensure accurate billing
* Identify opportunities to increase revenue from existing clients
* Internal Collaboration:
* Work closely with internal teams (leadership, design, engineering) to ensure client needs and expectations are met
* Communicate project requirements and feedback effectively to internal teams
* Participate in internal meetings to discuss client strategy, project planning, and process improvement
* Contribute to a positive and collaborative team environment
* Minimum 7 years CAD experience
* Fluent in Solidworks
* Comfortable with Project Management of your own projects.
* Deep understanding of materials and manufacturing processes.
* Adobe Suite for art working is a bonus but not necessary.
* Solving problems and being proactive to actively avoid problems.
* Caring about what you do and how you do it
Package:
* 25 days annual leave plus your birthday off and one extra day for every year of service
* Up to 20% bonus
* Cycle to work and season ticket loan schemes
* Summer Fridays – Finish at 2pm on Fridays in July & August (equates to more than 4 days additional leave)
* Training & Development
Seniority level: Mid‑Senior level
Employment type: Full-time
Job function: Project Management, Engineering, and Design
Industries: Design Services, Retail Luxury Goods and Jewelry, and Retail
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