Overview
EA First Ltd are acting as an Employment Agency for a permanent vacancy for the role of General Manager in a multi-user facility based in Oxford. The business has experienced significant growth over the last few years and continues to attract blue‑chip customers along the way.
Base pay range: direct message the job poster from EA First.
Responsibilities
* Report to the Operations Director and use your skills and experience as a General Manager to support the wider business to lead the operational team to ensure 'best in class' operational performance whilst supporting with the delivery of continuous improvement initiatives.
* Lead a management team of 3 direct reports across warehousing, inventory and H&S as well as an indirects team of 200‑250 ops.
* Provide leadership, motivation and career development to the site management team, ensuring that they achieve excellence on a day‑to‑day basis.
* Drive a continuous improvement culture; seek out and drive improvement initiatives to ensure growth is managed successfully whilst maintaining challenging targets.
* Develop productive and effective relationships with key customer stakeholders to ensure we are able to deliver the customer's growth and longer‑term plans.
* Lead the CI & Site Transformation agenda ensuring the continuous improvement of all site operations.
* Identify new opportunities to pursue within scope of existing site operations through process optimisation, layout redesigns and systems implementations.
* Promote a culture of continuous improvement to improve colleague and customer satisfaction.
Qualifications
* A minimum of 5+ years 3PL Contract Logistics experience at General Manager or Site Manager level.
* Previous contract logistics experience within 3PL, Retail, Technology or e‑Commerce is essential.
* Experience managing budgets up to £10m pa.
* Experience of project managing and leading a start‑up operation would be a distinct advantage.
* Ability to recognise opportunities and synergies to enhance the relationship with the customer and maintain and develop business growth opportunities.
* Energy, determination and commitment to operate in an environment where regular customer contact and scrutiny is the norm and the highest level of customer service is non‑negotiable.
* Managed in excess of 200+ employees indirectly.
* Demonstrate skills in the delivery of continuous improvement initiatives using lean processes.
* IOSH and NEBOSH qualifications.
* Experience of Six Sigma / Prince2 methodologies would be advantageous.
* Must be commutable to and from Oxford.
Benefits
Opportunity to join a business embracing change and new technology, driving cultural transformation within a rapidly growing operation.
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