Transport Operations Supervisor: 3 days per week
Salary: upto £45,000k – pro rata
Type: 3 days per week – interim 12 months
Location: Teesside – Middlesbrough
Immediate hire
This is an excellent opportunity to join an organisation in a Transport Operation Supervisor part-time role. You will have responsibly for drivers, fleet management & planning + be the main point of contact for customers.
Key Areas: -
· Ideally - CPC qualifications
· Leadership, People & fleet Management – small fleet of 10 Vehicles
· Customer Service / Client Management
· Maximising commercial opportunities and contract growth
· Compliance
The key responsibilities: -
• Driver Management - effective performance management, coach & support
• Hold disciplinary and grievance hearings in line with company policies.
• Manage MPG performance and driving efficiency records, implement improvement actions where required.
• Responsibility for your fleet WTD & Tachograph Infringements.
• Manage health & safety investigations
• Monitor and review fleet ensuring vehicle maintenance is planned effectively
• Customer – develop and maintain productive relationships with regional customer sites and representatives.
• Act as main point of contact on a regional level to develop and exceed customer expectations.
• Customer Service – Responsible for the delivery of a high standard of Customer Service against agreed targets.
• Sales maximisation – Responsible for continual sales maximisation by means of regular contact with all customers.
• Team management – Drivers
• Leadership & Management - Responsible for all aspects of L&M. Performance Management, coaching, mentoring, engagement, development & communication.
• Adherence to all maintenance related activity working closely with the operations team to achieve full compliance
Person Specification: -
· Previous experience of working within a supply chain logistics environment
· Previous experience of FMCG multi customer operation
· Good analytical and numerical skills
· Good knowledge of Microsoft / Excel applications