We are proud to be partnering with a housing association, who are looking to appoint a Tenancy Sustainment Officer vacancy on a 9-month FTC. This will be a full-time position based in Exeter with a salary of £28,510 per annum. The ideal candidate will have experience in advising customers through budgeting, benefits advice, and housing support to enable them to maintain their tenancies. Duties will include (but are not limited to): Encouraging positive lifestyle choices and providing guidance on accessing health services Conducting risk assessments and ensuring health and safety standards are upheld in all properties Helping customers maintain their tenancies through budgeting, benefits advice, and housing support Working closely with housing management, supporting colleagues, and external agencies to deliver joined-up services Signposting to relevant services and helping customers build the skills and confidence to live independently Experience required: Experience required in Social Housing Experience working with providing signposting to relevant services Experience in working closely with customer to help maintain tenancies Working hours: 37 hours per week Monday - Friday, 9am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.