Our client is a global leader in personal safety technology and a high-growth, recurring revenue business. Their mission is to protect people and empower organisations with innovative safety solutions. As they continue to scale, they are expanding their Revenue Operations function to bring enhanced commercial insight, operational discipline, and high-quality reporting to the organisation.
Role Description
We are seeking a Commercial Analyst to support the Revenue Operations Director in delivering best-in-class commercial analysis, forecasting, and revenue insights. This is a high-impact role requiring strong analytical capability, excellent communication skills, and the ability to collaborate effectively across Sales, Finance, Marketing, Customer Success, and senior leadership.
You will play a key part in driving commercial decision-making, improving operational performance, and supporting the governance and optimisation of systems and processes across the revenue engine.
Partial‑remote role with only one monthly on‑site day in Epsom, or as needed.
Key Responsibilities:
Revenue, Pipeline & Forecasting
* Produce and maintain monthly recurring revenue (MRR) reporting, including performance analysis, trend reviews, and variance commentary
* Lead the production of sales pipeline reporting, highlighting risks, opportunities, and conversion trends
* Support the Revenue Operations Director with revenue and churn forecasting, ensuring accuracy, rigour, and alignment across teams
* Provide insights into retention and account growth performance
Sales Performance & KPI Analysis
* Report on sales KPIs, including productivity, conversion rates, activity levels, and achievement versus targets
* Identify performance trends and recommend actions to improve commercial outcomes
* Support monthly business reviews with data driven insights
Senior Management & Board Reporting
* Prepare high quality, executive-ready board slides
* Produce operational sales review packs to support management meetings and performance reviews
Process, Governance & Systems
* Support governance of revenue processes, including data quality, CRM compliance, forecasting cadence, and deal review frameworks
* Work closely with Contract Management on Salesforce reporting, dashboards, and optimisation
* Assist in identifying process improvements and driving operational excellence across the revenue lifecycle
Ad Hoc Commercial Analysis
* Conduct bespoke analysis to support pricing strategy, business cases, commercial modelling, and performance deep dives
* Provide rapid support to the Revenue Operations Director on emerging commercial needs
Experience
* Working towards CIMA
* Strong analytical and quantitative skills, with the ability to turn data into meaningful insight
* Advanced Excel skills; confident handling large datasets
* Strong PowerPoint skills, with ability to produce polished executive-facing materials
* Excellent communication skills and confidence presenting to senior leadership
* Ability to work cross-functionally and build strong relationships across teams
* Highly attentive to detail, organised, intuitive, and able to meet deadlines consistently.
* Experience in a commercial, revenue operations, or financial analysis role (or similar)
Key Benefits
* 25 days annual leave (which increases by one day for each year of service up to a maximum of 30 days) plus bank holidays and an extra day off for your birthday
* Healthcare cashplan
* Choice of two pension schemes (one salary sacrifice) to suit your needs
* Enhanced maternity pay
* Life cover
* Pay for professional membership fees
* Cycle to work scheme
* Monthly Deliveroo voucher