Job Title: Telesales Advisor
Salary: £25,000 per year + Uncapped Commission
Location: Bootle, Liverpool
Hours: Full-time
About the Role
We are looking for motivated and enthusiastic Telesales Advisors to join our growing team, helping households across the UK access funding through the government-backed ECO4 scheme. You will be the first point of contact for customers, explaining the benefits of the scheme, qualifying leads, and booking appointments for our surveyors and installers.
This is an exciting opportunity for someone with strong communication skills, a target-driven attitude, and a passion for making a positive environmental impact.
Key Responsibilities
* Make outbound calls to potential customers to raise awareness of the ECO4 scheme.
* Qualify customer eligibility based on scheme criteria.
* Book appointments for energy surveys and installations.
* Achieve daily, weekly, and monthly targets for calls, conversions, and appointments.
* Accurately record customer information on the CRM system.
* Deliver excellent customer service, ensuring a professional and friendly approach.
* Stay up to date with the latest ECO4 funding guidelines and benefits.
Skills & Experience
* Previous telesales, call centre, or customer service experience (preferred but not essential).
* Confident communicator with an engaging telephone manner.
* Strong persuasion and negotiation skills.
* Self-motivated and target-driven.
* Ability to work well both independently and as part of a team.
* Basic IT skills (CRM systems, email, Microsoft Office).
What We Offer
* Basic Salary: £25,000 per year.
* Commission: Uncapped earning potential with achievable monthly bonuses.
* Full training and ongoing support.
* Opportunities for career progression within a growing business.
* The chance to make a difference by helping households access free or subsidised energy-saving home improvements.
Job Type: Full-time
Pay: £25,000.00 per year
Work Location: In person