Reporting to the Technical Manager, the ideal applicant will either have a strong technical background in subsea electronic technology or be qualified in electronics or IT discipline and demonstrate the ability to transition into a new industry.
The applicant will need to demonstrate a confident “can do” attitude in a fast-paced environment and must be a team player. The applicant will need to be an excellent communicator and offer exceptional attention to detail.
The role is based in the UK situated near Thetford, Norfolk.
Mon‑Fri with call out at weekends.
Main Responsibilities
* Lead the pre-project preparation and configuration of the company’s Survey equipment packages (Survey, IT, Electronic), to meet project specifications & deadlines.
* Responsible for Post Project Testing, Maintenance & Repair of the company’s equipment pool.
* Create Technical Fault reports and follow company equipment testing procedures in line with company ISO processes.
* Keep up to date the company Asset Tracking System in line with procedures.
* Provide Clear & effective communication between the Workshop and Operation teams.
* Assist the Technical Manager with engineering development and take on additional responsibility to support company requirements.
* Be part of the company’s out-of-hour Technical Support Team and attend worksite mobilisations.
Requirements of Role
* Higher Education qualified in Electronic or IT Engineering or relevant academic or industry experience with strong IT/Networking knowledge.
* Previous position within offshore Survey, ROV operations or Marine electronic engineering desirable.
* Strong problem-solving outlook and excellent attention to detail.
* High standard of QHSE in the workplace.
* Ability to work independently and confidently when representing the company.
* Ability to follow procedures and processes correctly.
* High attention to detail with the ability to develop a strong knowledge of our core products and services.
* Ability to work efficiently under pressure and to deadline.
* Ambitious and self-motivated.
* Have a flexible and pro-active approach to working and learning in an industry recognised technology company.
Qualifications
* Strong troubleshooting and technical support skills to diagnose and resolve issues effectively.
* Proficiency in customer support and customer service to ensure client needs are met.
* Knowledge of operating systems and related technologies.
* Excellent communication and problem-solving abilities.
* Ability to work independently and collaboratively in a fast-paced environment.
* Experience in onshore/offshore operations or the energy sector is an advantage.
* Relevant technical qualifications or certifications are preferred.
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