FinTech RS are recruiting on behalf of our client for a Credit Controller based in Cove, Aberdeen. This is a permanent, full time position, based in the office. Main duties include: Pursue customers for overdue payments ensuring a professional, methodical and effective approach is applied at all times Deal with customer queries and ensure appropriate action is taken to ensure timely payments e.g. raising credit notes as appropriate, liaise with Account Managers or Operations Take a proactive approach, particularly with large value invoices, and liaise with customer prior to invoice due date to ensure no delays with payment Review and maintain stop list, letters and statements Assist with processing of periodic, special invoices or self-billing accounts, uploading and monitoring Invoices via customer portals Assess creditworthiness of new customer accounts and monitor on periodic basis against average and maximum spend Assist in setting up new customer accounts and making changes to standing data, ensuring accuracy of data entered Maintain good working relationship with customers, projecting professional image of company at all times Assist with other activities as and when required. Suitable candidates should have the following: Prior experience within Credit Control is essential Computer Literate – particularly Excel and Word Good written and verbal communications skills Team Player Conscientious, reliable and hard working Customer focus (internal and external) Knowledge of VAT regulations and Withholding Tax requirements is desirable, but not essential