About the Role:
Dust Control Environmental Ltd. is looking to appoint an organised and proactive Office Administrator to join its busy administration hub. This individual will act as a key conduit between the Sales, Contracting, Despatch, and Accounts departments, ensuring all documentation and processes across the workflow—from initial sales through to contracting and final despatch—are managed efficiently, accurately, and in a timely manner.
The ideal candidate will possess strong communication skills and an excellent telephone manner, as the role involves regular interaction with DCE team members, customers, and suppliers. The ability to relay accurate information and work proactively will be essential to success in this position.
Key Responsibilities:
* Serve as the main administrative link between Sales, Contracting, and Despatch departments.
* Generate, process, and accurately store all required documentation in a timely manner.
* Handle incoming calls professionally, providing accurate information or redirecting appropriately.
* Progress orders by liaising between departments and maintaining accurate documentation throughout.
* Prepare and raise essential documentation, including purchase orders and sales confirmations.
* Regularly update and maintain accurate records within the ERP system.
* Organise and manage documentation using the DCE OneHub storage system.
* Compile and prepare technical documentation packages, such as Operations & Maintenance (O&M) manuals, for clients.
Essential Skills and Qualifications:
* Previous experience in an administrative role, preferably in a coordination or departmental liaison capacity.
* Proficiency in Microsoft Office applications (Excel, Word, Outlook, etc.).
* Strong organisational skills with a keen eye for detail.
* Excellent verbal and written communication skills with the ability to interact effectively across departments.
* Ability to handle multiple tasks and prioritise workload efficiently.
* Experience with ERP systems and digital document storage platforms is desirable.
What DCE Offers:
* A supportive and collaborative working environment within a newly established administration hub.
* Opportunities for professional development and career progression in a growing company.
* A competitive salary and benefits package.
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