England, United Kingdom About CyberIAM CyberIAM is the UK’s leading identity security services provider, specialising in Identity Governance and Administration (IGA) and Privileged Access Management (PAM) with leading providers like BeyondTrust, CyberArk, Ping, SailPoint, and Saviynt. We work with leading global organisations across all sectors. With offices in South Africa, Australia, the US, and the Netherlands, we have ambitious plans to become the world’s leading identity security services provider. About this role We are seeking experienced SailPoint Identity Security Cloud Implementation & Support Consultants (ISC) to join our growing consulting team. This is a client-facing role, delivering and supporting SailPoint ISC solutions across enterprise environments. You’ll work closely with clients, internal delivery teams, and other consultants to ensure successful deployment, ongoing support, and continuous improvement of IAM processes. Key Responsibilities Install, configure, and deploy SailPoint ISC solutions within client environments. Support clients post-implementation, including troubleshooting, debugging, upgrades, and maintenance. Lead post-sales requirements gathering, analysis, and technical documentation. Configure workflows, connectors, roles, policies, and transforms in ISC. Support user acceptance testing (UAT) and provide training or guidance to client teams. Ensure operational efficiency and continuous improvement of deployed IAM solutions. Contribute to project planning, status reporting, and delivery documentation. Collaborate with internal teams and mentor junior consultants. What we’re looking for Hands-on experience implementing and supporting SailPoint ISC in enterprise environments (2 years). Strong technical knowledge in Java, BeanShell/JavaScript, JSP/Servlets, SQL, XML, JSON, REST/SOAP, and web technologies. Experience with directory services (LDAP, Active Directory) and enterprise systems (SAP, PeopleSoft, RACF, Exchange). Familiarity with Windows and Unix/Linux platforms, database systems such as Oracle, MSSQL, MySQL, or Sybase and cloud platforms like Azure, AWS and GCP. Practical experience with implementing Joiner, Mover, Leaver (JML) processes, role-based access control (RBAC) and configuring access certification campaigns. Strong troubleshooting, problem-solving, and support skills. Excellent communication skills and confidence working directly with clients. Ability to manage tasks independently, prioritize effectively, and work collaboratively in a team. What you bring to the table Professional experience: 2–5 years in enterprise IAM implementation/support or consulting roles. Strong SailPoint ISC expertise, with exposure to other IAM/PAM technologies (CyberArk, BeyondTrust, Okta, etc.) advantageous. Client-facing consulting mindset: confident in engaging stakeholders, managing expectations, and delivering solutions on time. Attention to detail across delivery, documentation, and testing. Motivation for continuous learning and staying up-to-date with identity security technologies. What CyberIAM Offers Career Growth: Structured training & certifications. Time Off: 33 days holiday (incl. public holidays). Health & Wellbeing : AXA Healthcare & discounted gym membership. Financial Perks: Up to 6% pension contribution (10% total). Work-Life Balance: Flexible working & a social fund. Competitive Salary Commission. What it’s like working at CyberIAM Our Mission: To provide companies with our world-class services whilst striving to be the best company people want to work for. We are an employee-first company: We believe that if our employees are happy with their work environment, they are more able to provide the best possible service to each other and to our clients. We take care of our employees and pride ourselves on that reputation. We provide a substantial social fund so that our team can blow off steam with some fun activities such as bowling, mini golf, go-karting and much more. We are passionate about: People. Our company starts and ends with our employees, our vendor partners, and our customers. With the best employees, designing and delivering the best Identity management services to the best customers is where our passion lies.