Job Title: Technical Support Officer – Parking
Location: Harrow Council, Forward Drive, Harrow, HA3 8NT
Salary: £15.78 per hour (PAYE)
Role Overview
Join Harrow Council’s dynamic Parking Services team and help shape the future of the borough’s highways. We’re seeking a proactive and technically adept individual to provide essential support across parking operations, ensuring smooth service delivery and compliance with regulatory standards.
Key Responsibilities
* Process payments for parking permits and maintain accurate records in line with procedural guidelines.
* Respond to service requests related to parking and payments, resolving issues within defined parameters.
* Safeguard and manage valuables including money, keys, and permits, promptly reporting any losses or discrepancies.
* Monitor stock levels of pay-and-display machine components, ensuring timely replenishment and equipment maintenance.
Essential Requirements
* In-depth knowledge of relevant legislation including the Traffic Management Act 2004 and New Roads and Street Works Act 1991.
* Solid understanding of health and safety regulations and approved codes of practice.
* Familiarity with the London Permit Scheme and its operational framework.
* Flexibility to work across a 24/7 rota, including evenings, weekends, and bank holidays.
* Full, clean UK manual driving licence.
About Pertemps & Harrow Council
Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised by The Sunday Times as one of the Best 100 Companies to Work For (14 consecutive years), Pertemps is committed to employee development and is proud to be an accredited Investor in People.
London Borough of Harrow is one of London’s largest and most diverse boroughs, located just 10 miles from central London. With excellent transport links via the Metropolitan Line, Watford DC Line, national rail, and major motorways (M1, M25, A406), Harrow offers a vibrant and accessible working environment.
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