We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team, to design and deliver modern desktop services (in particular Windows 11, Intune and Autopilot) that enable colleagues across Kingfisher to work simply, securely and effectively. Working within End User Services, this role shapes high‑quality, evergreen services that support Kingfisher’s technology strategy and create consistent experiences across all banners.
We can base this role out of either our Paddington or Southampton offices, with an expectation of 12 days a month in the office and travel between sites as required.
Responsibilities
* Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk.
* Act as a subject matter expert, providing technical leadership and governance across projects, business‑as‑usual activity and service improvement programmes.
* Create and peer‑review infrastructure and service designs, identifying opportunities for standardisation, simplification and shared platforms.
* Collaborate with designers, architects, product owners and delivery partners to ensure consistency across programmes and locations.
* Advise stakeholders on solution feasibility, risks and options, supporting informed decision‑making and initiative development.
* Manage delivery activity using structured planning and tracking, including EPICs and stories, to achieve agreed outcomes.
* Champion modern desktop services within the IT community, sharing knowledge and promoting best practice across the organisation.
Qualifications
* Proven experience designing and delivering technical services within a complex, enterprise‑scale environment.
* Strong background in senior technical support or service design roles, with recognised subject matter expertise in relevant product areas (Intune, Autopilot, Windows 11).
* Experience working with third‑party providers and managed service partners to deliver technology solutions.
* A feedback‑driven approach to service design and continuous improvement.
* Clear, inclusive communication skills, with the ability to engage and influence stakeholders at all levels.
How We Work
How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in‑person collaboration.
We value the perspectives new team members bring and encourage you to apply - even if you don’t meet 100% of the requirements.
What We Offer
What We Offer
An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here.
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.
Diversity & Inclusion
Our customers come from all walks of life—and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Private Health Care
Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation).
Kingfisher Pension Scheme
Immediate eligibility through auto‑enrolment. Contribute 8% to receive a max 14% from the Company.
25 Days' Holiday
25 days per annum plus bank holidays as stated in your contract (pro‑rated for part time colleagues).
Staff Discount
20% discount at B&Q and Screwfix. Eligible after 3 months service.
Kingfisher Share Incentive Plan (SIP)
Share ownership in a tax‑efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached.
Life Assurance
x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS‑MP) or x1 Salary if not active member.
Bonus
Competitive bonus scheme that aligns to work level of role.
Kingfisher Share Save
Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October.
Our Behaviours
At Kingfisher, we are united by our 6 core behaviours
Constantly improving our customer experience
Acting with humanity and care
Be curious
Thriving on learning, thinking beyond the obvious
Be inclusive
Acting inclusively in diverse teams to achieve together
Be agile
Working with trust, pace and agility
Be accountable
Championing the plan to deliver results and growth
Our employees know us best. We wouldn’t be Kingfisher without them. So, we want to share what they think with you.
Development and progression is a high priority at Kingfisher, I’ve always felt well supported.
I’m proud to work for Kingfisher, I’ve had great opportunities that have enabled me to contribute to an exciting forward‑thinking company.
Training & Development
There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.
Conversations with senior leaders
Resources and tools to help you grow
Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing.
Initiatives that measure development
With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy.
Find your path
The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation.
Sharing is caring
We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it.
Reach for the stars
So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level.
Why Kingfisher
We’re an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?
Application Process
What to expect from our application process...
Step 1: Application
Send in your application via our Kingfisher Careers website.
Step 2: Review
A member of the Talent Acquisition team will then review your application and let you know if you have progressed to the next stage of the process.
Step 3: Interview 1
You’ll then have a telephone interview/one to one conversation with a recruiter.
Step 4: Interview 2
As you progress, you’ll be invited to attend a face to face or virtual interview.
Step 5: Feedback
Your recruiter will be in contact with feedback and, if successful, the details of your job offer!
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