Expression of Interest - Regional Engineering Manager - National
Job title: Regional Engineering Manager
Location: National
Division: Engineering
Salary: £58,750
Key Responsibilities:
* To manage and lead a team of surveyors, ensuring day-to-day work is carried out to the highest standards.
* Develop and implement the regional operating plan designed to exceed the KPIs and SLAs for operations.
* Communicate regular updates on regulations ensuring adherence.
* Manage staff, oversee work schedules, and assign specific duties to ensure compliance with Health & Safety legislation, environmental, and Quality policies.
* Have detailed knowledge of legislative, contractual, and operational requirements for all areas of in-service examination.
* Provide site and management support to field staff as necessary.
* Undertake staff reviews including appraisals and performance management programmes.
* Ensure inspections are carried out diligently and in accordance with the QA System.
* Lead and manage customer complaints within your geographical area.
* Respond to Engineer Surveyor discipline or performance issues.
* Address Engineer Surveyor sickness or absence issues, ensuring examinations are reorganised.
* Resolve operational problems in Surveyor areas and liaise with clients and Regional Services Manager.
* Ensure client's statutory requirements are met concerning the Company's responsibilities.
* Ensure all plant on the contract schedule is examined appropriately.
* Maintain an up-to-date knowledge of technical developments and changing Engineering Standards.
* Employ the Company QA Systems on all service areas.
* Review and monitor resource levels within own and adjacent geographic areas.
* Ensure Engineer Surveyors allocation is correctly sized.
* Verify vehicle mileages and travel times in line with Company policies.
* Adhere to Health and Safety policies.
* Participate in the recruitment process for additional resources.
* Maintain effective working relationships across internal stakeholder groups.
* Lead on projects as required by Operations Managers.
* Undertake any additional duties delegated by the Operations Manager or Senior Manager.
* Participate in the Emergency Duty Manager roster throughout the year.
Skills & Experience:
* Proven track record of successfully managing regional teams.
* Strong customer communication skills and confidence in making professional judgements.
* Strong stakeholder management and engagement experience.
* Good commercial and financial acumen.
* Ability to understand, manage, and deliver KPIs.
* Self-organisation.
* Proficient knowledge of MS Office and Apple products.
* Clear understanding of industry protocol.
* Previous experience in an Engineering role related to in-service inspection is advantageous.
Qualifications and Educational Requirements:
* GCSE Maths and English (or equivalent).
* Engineering Qualification.
Personal Attributes:
* Self-motivated.
* Organised.
* Confident.
* Customer focused.
* Holder of UK Driving licence.
* Flexible approach.
* Excellent communicator.
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