CV's not accepted. Please apply at via our HR portal JOB PURPOSE: To pro-actively engage with local residents and partner organisations to develop a vision for our neighbourhood To co-create potential future activities for the Springfield Project and beyond, developing action plans and funding proposals and testing new approaches To ensure that the voices of the Sparkhill community are enabled and promoted to key stakeholders, including those whose voices may be marginalised using conventional approaches To lead our existing Place of Welcome group, ensuring the programme develops in line with the views of participants and in line with funder requirements DUTIES AND RESPONSIBILITIES: To enable the voices of Springfield Project service users and other local residents to be heard and acted upon both within the Springfield Project and in the wider neighbourhood/ community To proactively engage with local residents and partners to identify issues affecting the local community, gaps in current provision and to support the co-production of new services/ activities that meet local needs. To amplify the voices of Sparkhill residents to ensure representation in local and city-wide systems To develop, implement and maintain creative and effective communication methods and tools to promote opportunities for engagement and participation in Springfield Project activities and in the wider neighbourhood, including outreach to those that might be marginalised by traditional approaches To coordinate the Sparkhill Child Friendly Neighbourhood Youth Advisory Board, ensuring young people are empowered and enabled to participate, to act on issues that are important to them and ensuring that they have ownership of the group and the activity that develops from the group. To lead, develop and sustain a 'Springfield Voices’ panel that enables co-production on a local level of new activities To represent the Springfield Project at external stakeholder events To ensure effective monitoring and evaluation processes are in place to ensure continuous improvement of services and activities To develop and coordinate relevant communications campaigns and engagement projects, including physical and online comms and marketing To coordinate Community Events ensuring the involvement of the community in the design of events To develop project proposals and provide evidence to support fundraising activities based on the wishes and needs of the community To develop and test new activities co-created with the community in response to community need To facilitate the Place of Welcome group, ensuring that the Place of Welcome provides a welcoming environment for all participants, in line with written procedures covering registration, recording, food provision, coordination of volunteers · To support visitors from partner agencies to operate in the space by agreement To manage incidents, accidents and complaints in line with Springfield Project policy To liaise with the Volunteer Coordinator around recruitment and induction of volunteers To work flexibly and deliver services across the Project as directed and to undertake any other duties commensurate with the role and responsibilities of the post as agreed with your line manager