About the role:
The Mobile Housing Warden supports older adults to live independently by providing practical help, regular contact, assistance with housing and welfare issues, and liaising with social services and community agencies. The role involves home visits, monitoring well-being, record keeping, and promoting safety and social inclusion. Excellent communication, reliability, and flexibility are essential.
About you:
The key skills needed for the Mobile Housing Warden role include:
Excellent communication skills
Ability to work independently and on own initiative
Flexibility and reliability
Pleasant and helpful manner with the public
Commitment to public service
Ability to travel around the county
Good record keeping and organisational skills
Willingness to learn basic Welsh greetings and place names
What you will do:
In the Mobile Housing Warden role, you will:
Manage a small caseload of older adults, maintaining regular contact through home visits and phone calls.
Support clients with housing issues, welfare benefit claims, and general
correspondence.
Monitor health and well-being, signposting or referring to relevant services.
Liaise with social services, healthcare providers, landlords, and community organisations.
Help clients resolve issues related to home safety, neighbour nuisance, and domestic arrangements.
Combat loneliness by providing information on local activities and visiting clients.
Maintain accurate records, including support plans and documentation of services provided.
Respond to community alarm calls and explain the alarm system to clients.
Attend supervision, training, and meetings as required.
Promote equality, safety, and independence for service users.