Overview
Here at Southern Water, we are looking for a contract performance analyst. This is a hybrid role, working in our Durrington office 3 days a week and 2 days at home. Although this is a 12 month fixed term contract, there is a potential for a full-time position after the 12 months.
Contract details
* Job Title: Contract Performance Analyst
* Job Type: 12 Month FTC
* Location: Durrington
* Hours: 37 per week
* Salary: £30k depending on skills and experience
* Closing Date: 2025-09-12
Responsibilities
* The contract performance analyst will monitor the performance of the Waste Management & Recycling Contractor to ensure compliance with the contract and effective performance, measured by the contract KPIs, is being achieved.
* This will require the completion of performance and financial audits to ensure appropriate levels of performance are delivered and that payment applications and any necessary adjustments are in line with the contract.
* Development of audit programmes to ensure compliance with the contract and enhance the performance of the contractor.
* Undertaking performance audits in line with the audit plan and to an agreed programme. Audits to be office based as well as quantitative field audits.
* Monitoring Contractor’s performance against requirements and programme; providing recommendations to improve performance-based audit results, and implementing as appropriate; assessment of Contractor’s proposals with regard to financial/commercial implications as required; analysing Contractor data as part of the review of Contractor’s financial submissions; providing analysis and reporting as required.
Knowledge
* Commercial Effectiveness and Business Expertise
* Be able to interpret contractual obligations and ensure these are delivered by effective audits.
* Risk and Compliance
* Awareness of SW’s statutory obligations and levels of service to customers and how the contractor’s performance will impact on WTW compliance and stable operation of STCs.
Experience and qualifications
* Strong communication sills both written and verbal
* Proven experience in the analysis of data and information handling, preferably in managing contract performance
* Good data analysis and information handling skills, good organisational and planning skills
* Strong technical, commercial and contractual awareness
* Be computer literate to a proficient level in appropriate financial systems together with Word, Excel and Access and have good working knowledge of Outlook, Cognos and SW IT systems
* Ability to work under pressure, independently and on own initiative
* Full driving licence
Benefits
* All necessary PPE, tools, uniform and training to excel in your career at Southern Water
* 25 days annual leave + Bank Holidays
* Free annual flu jab and eye test vouchers
* Pension contributions up to 11% (depending on your contribution)
* An employee assistance program
* A network of sports and social clubs
* Company and performance-related bonus
* Life assurance equal to 4x salary
* Salary sacrifice electric car scheme (after 6 months service)
* Health Cash Plan
* Two paid volunteering days a year
* Occupational health service
* Discounts with over 800 popular retailers
* Digital GP service
* Study support may be available for job-related qualifications.
* Competitive maternity & paternity leave and flexible return to work options
* Cycle to work scheme
Privacy and eligibility
Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your manager is aware of your application.
All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Research, Analyst, and Information Technology
Industries
* Utilities
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