Customer Service Advisor - German Speaking
Deeside
Salary £3k0 to £35k
Hybrid After Training
We have a very exiting opportutniy for a German-speaking Customer Service Executive in Deeside.
Purpose
To provide excellent service through on-time and in-full delivery of orders. Work closely with Planning, sales, and Distribution to ensure customer requirements are met.
Role
· Accurate and timely input of all customer orders, checking stock availability or flagging deficits to Logistics Manager / planning for action.
· Maintain focus on all orders to ensure they are despatched on time and in full every time.
· Ensure all logistics colleagues are kept informed of delivery details and transport booked directly where required.
· Ensure new product administration is completed on time.
· Ensure any EDI rejections / technical issues actioned urgently with MIS.
· Assist with the resolution of customer queries – PODs, haulier performance.
Start People are the acting recruiting agency for this role