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Operations manager

Northampton
GXO Logistics, Inc.
Operations manager
Posted: 2 March
Offer description

Pay, benefits and more:

We’re looking to offer a salary of up to £45,000 per annum depending on experience. Alongside your pay, you'll benefit from a company pension scheme, 25 days of holiday excluding bank holidays, cycle to work scheme, and access to an employee discount platform covering retail, tech, travel and more. Onsite parking is available, and we’re committed to your growth through training, multiskilling, and clear career progression opportunities. You’ll be part of a supportive team culture that values safety, collaboration, and continuous improvement.

What you’ll do on a typical day:

Lead the warehouse operation during your shift, ensuring safe, compliant and efficient running of all processes
* Build strong working relationships with site leaders, stakeholders and customer teams, promoting a one‑team culture
* Drive a high‑performance environment through coaching, development, planning and effective communication
* Ensure daily SLAs, KPIs and productivity targets are met, taking corrective action where required to maintain service excellence
* Champion Health & Safety, manage resource planning, support continuous improvement initiatives, and ensure full operational adherence to SOPs

What you need to succeed at GXO:

Strong operational management experience within logistics, supply chain or warehouse environments
* A confident communicator with excellent leadership, stakeholder‑management and team‑engagement skills
* Experience managing change, driving performance and supporting colleague development
* Strong commercial awareness, with the ability to analyse data and challenge constructively
* Ability to work under pressure, adapt plans quickly and maintain high standards in a dynamic environment
* Flexible, proactive approach and commitment to delivering outstanding customer service

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