ECommerce Account Manager - EU at Edgewell Personal Care
Edgewell is a vibrant global community of 6,800 visionaries, doers, and makers. Our family of over 25 personal care brands serves people in more than 50 countries. We are dedicated to infusing joyfulness into every aspect of our work. Our fundamental value of People First guides us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements.
Location: London, UK | Hybrid Working.
Responsibilities
* Own daily trading of Amazon EU marketplaces, accountable for sales, margin, and profitability targets.
* Execute the trading calendar (Prime Day, Black Friday, Cyber Monday, seasonal events).
* Set up and manage deals, coupons, vouchers, Subscribe & Save, and promotional mechanics.
* Optimise product listings (titles, bullet points, keywords, images, A+ content, brand storefronts).
* Monitor Buy Box performance and take corrective actions.
* Contribute to Amazon EU-wide initiatives and share best practices.
* Track and analyse KPIs (sales, traffic, conversion, buy box %, profitability, ACOS/ROAS).
* Build reporting dashboards and deliver actionable insights.
* Identify risks/opportunities, adjusting pricing, stock, and promotions.
* Benchmark performance against competitors and categories.
* Manage Amazon commercial processes (invoice deductions, shortages, chargebacks, compliance).
* Support negotiations on promotional funding and retail programmes.
* Troubleshoot listing issues, suppressed ASINs, and compliance flags.
* Partner with supply chain for demand planning and replenishment.
* Work with marketing/media teams to align content, promotions, and campaigns.
* Collaborate with advertising team/agency to optimise PPC and DSP campaigns.
* Support the Head of Amazon with trading updates and business reviews.
* Monitor customer reviews, Q&A, and feedback to improve ratings and brand trust.
* Ensure listings comply with Amazon policies and represent the brand accurately.
* Stay ahead of Amazon policy changes and implement adjustments proactively.
Qualifications
* 3–4 years’ hands‑on experience in Amazon trading (Vendor Central).
* Strong commercial mindset with ownership of sales and margin delivery.
* Advanced Excel and confident use of Amazon reporting tools (Retail Analytics, Brand Analytics, Search Query Performance).
* Proven ability to execute trading levers: pricing, promotions, availability, and content optimisation.
* Highly detail‑oriented, organised, and capable of managing multiple markets at speed.
* Strong communicator, able to work cross‑functionally with supply chain, marketing, and commercial teams.
Desirable
* Experience within FMCG, personal care, or consumer goods.
* Trading experience across multiple EU marketplaces.
* Knowledge of Amazon Advertising (PPC, DSP) and retail media optimisation.
* Exposure to additional marketplaces (eBay, Zalando, Allegro, etc.).
What We Offer
* Competitive salary
* Hybrid working (2 days in the office)
* Employee assistance programme
* Life assurance
* Core working hours
* 25 days annual leave
* Free beverages & snacks
* Sports & social club membership
* Casual smart dress code
* A great team!
If you’re ready to progress your career with us, we’re looking forward to hearing from you. Please email an up‑to‑date CV in English along with your salary expectations. Alternatively, feel free to pass this on to your teammates who may be interested. For more information about our company, visit www.edgewell.com.
Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Temporary
* Job function: Sales and Business Development
* Industry: Personal Care Product Manufacturing
#J-18808-Ljbffr