About the Job
ESMS Global Ltd, which includes VPIS services, has an exciting opportunity to join their reliable, friendly and highly experienced team of Information Scientists and veterinary professionals. Successful applicants will work for the Veterinary Poisons Information Service (VPIS) and Animal PoisonLine (APL), answering calls from veterinary professionals and pet owners with emergency enquiries relating to poisoned and potentially poisoned animals.
Currently we respond to over 20,000 calls annually, from veterinary professionals and pet owners. The post-holder will also form part of the team taking administrative, and emergency enquiries, relating to human clinical trials and medicines information.
Full training will be provided. This is an excellent role for the post holder looking to expand their knowledge of toxicology, pharmacovigilance and medical research.
A Life Sciences/Bioveterinary Sciences/Animal Health Sciences/Veterinary Nursing degree is required. Foundation degrees will not be accepted.
Basic knowledge of Pharmacology and Toxicology is desirable, as well as an interest/work experience in the animal care sector.
Excellent Interpersonal Skills
* Office attendance will be required for initial basic training and then thereafter as required via a hybrid system.
* Demonstrable ability to communicate clearly, concisely, and accurately, both verbally and in writing, and to listen actively and empathically.
* Ability to communicate with customers at all levels.
* Excellent spoken and written English.
* Ability to remain stable and calm under pressure.
* High level of attention to detail and accuracy, striving for excellence in standards and methods of work.
* Our offices are located in London SE1. Applicants will be required to work shifts including weekends and nights which will attract unsocial hours payments. Staff are able to work from home.
Benefits
* Flexible working arrangements.
* Nightshift and weekend supplements,
* Pension scheme,
* 37.5 hours per week, 25 days annual leave plus bank holidays.
* Quarterly and yearly social events.
#J-18808-Ljbffr