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Technical support engineer

Plymouth
Babcock International
Technical support engineer
Posted: 27 January
Offer description

Job Title: Technical Support Engineer

Location: Plymouth, Devon + Hybrid Working Arrangements

Compensation: £39, + Benefits

Role Type: Full time / Permanent

Role ID: SF

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Technical Support Engineer at our Devonport Royal Dockyard site.

The role

As a Technical Support Engineer, you’ll turn complex engineering information into clear, accurate parts data that keeps Royal Navy vessels and critical defence assets operating at their best.

Day-to-day, you’ll be the go‑to specialist for item master data, part numbers and technical catalogues — interpreting drawings and manuals, validating specifications, advising procurement and supply chain teams, and helping to identify safe, cost‑effective alternatives to obsolete items.

1. Interpret engineering drawings, manuals and equipment specs to create and maintain accurate part records.
2. Validate technical information for inclusion in specifications and catalogues, ensuring compliance with standards.
3. Advise procurement and supply chain on suitable parts, equivalents and risk/quality considerations.
4. Resolve internal and supplier queries, shaping clear, complete parts requests and documentation.
5. Improve data quality by cleansing descriptions, creating class templates and supporting category projects.

This role is full time, 35 hours per week and provides hybrid working arrangements.

Essential experience of the Technical Support Engineer

6. Experience interpreting engineering drawings, technical manuals and equipment specifications.
7. Hands‑on experience managing item master data, part numbers or technical catalogues.
8. Ability to analyse technical information, identify compliant alternatives and apply relevant MoD, national and international standards.
9. Strong IT skills with proficiency in parts databases and ERP/MRP systems (e.g., SAP, IFS, Oracle).
10. Background supporting procurement or supply chain teams with technical queries and part validation.

Qualifications for the Technical Support Engineer

11. ONC (or equivalent) in a mechanical/electrical engineering discipline or time‑served engineering experience.
12. HNC or higher in engineering - Desirable

Security Clearance

The successful candidate must be a sole UK National who is able to achieve and Naval Nuclear Propulsion Information (NNPPI) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at Babcock

We’re Babcock — a global FTSE organisation with over 26, people working together to make a difference.

Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance.

We call that lifetime engineering.

Join us and see how far we can go, together.

We are a disability confident committed employer.

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