Role Overview
Wealden District Council is a forward‑thinking authority with great opportunities. We are looking for a committed and motivated individual to join our Revenues team as an Enquiry Officer.
Key Details
* Position: Enquiry Officer (Revenues)
* Employer: Wealden District Council
* Employment type: Full Time, Permanent
* Location: Hailsham, East Sussex
* Salary: £31,802 per year
* Closes: 9 December 2025
Responsibilities
* Assist the Council Tax and Business Rates teams to maximise income by identifying new properties and serving as a point of contact for residents qualifying for discounts or exemptions.
* Manage workload, travelling throughout the district to view and inspect properties, ensuring liabilities are correct and applicable reliefs are verified and awarded.
* Monitior, investigate and inspect new properties, issuing completion notices promptly to support council finances and tax base.
Required Skills, Knowledge & Abilities
* Experience dealing with customers and/or members of the public.
* Experience working in a revenues section or equivalent financial office environment, including using a computer to input sensitive information.
* Ability to provide a high‑quality, customer‑focused service and communicate effectively through a range of methods and tools.
What We Offer
* Competitive salary and pension scheme.
* A friendly, supportive team.
* Opportunities for continuing professional development.
* Hybrid working.
About Wealden District Council
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all employees and volunteers to share this commitment. We value diversity and an inclusive work environment. All applications are treated on merit.
Ethical Use of AI in Applications
We welcome innovation and do not automatically exclude candidates who use AI tools during the application process. Candidates must demonstrate genuine understanding of the role and provide their own skills and experience without assistance from others, external resources, or AI unless explicitly instructed otherwise.
To apply, visit wealdendc.ciphr-irecruit.com.
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