Job description
Job Role: Customer Service
Rota : Monday – Friday – DAYS
Salary: £25,000
The role of Customer Service in brief:
* Taking hire enquiries via telephone, email and our online ordering system.
* Process invoices, payments and bookings
* Support and develop of sub-contracting work, broker projects.
* Develop the network of sub-contractors
* Coordinating with the engineering and transport teams to ensure that the correct machines are ready and delivered to customer sites.
* Communicating effectively with other colleagues, and providing a helpful and friendly point of contact for depot enquiries.
The ideal candidate for Customer Service:
* Previous experience within customer service
* Good knowledge of Microsoft packages, and computer skills in general.
* Excellent Phone mannerism
* Good communication skills.
Next steps:
If this sounds of interest in this Customer Service role or you are looking for advise on your next career move, please contact Matt at Kemp Recruitment on 0330 440 2323 or apply with an up to date CV.
INDMG