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Client:
Coventry Building Society
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
3ba8374d4333
Job Views:
4
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
About the role
We’re looking for a friendly, helpful person to join the team in our Leamington Spa branch. The role is at the heart of the local community, supporting a wide range of customers in a welcoming environment, where every day is different. This role will suit someone who’s at ease with people and able to support them in a caring, friendly, and efficient manner. It involves finding solutions for customers, keeping up to date with our services and policies, and staying on top of admin. Dealing with cash transactions carefully and accurately is among its key responsibilities, as well as taking calls and other duties for our greater Customer Service area.
Benefits:
* 25 days holiday a year plus bank holidays and a holiday buy/sell scheme
* Annual discretionary bonus scheme
* Personal pension with matched contributions
* Maternity, paternity, and shared parental leave
* Extensive wellbeing support
* Life assurance (6 times annual salary)
Find out more about the fantastic benefits of joining Coventry Building Society
About you
For this role, you’ll be a people person, able to engage with a diverse range of people, find out how to help them best, and give them a great experience with us.
To be successful, you need:
* Current experience interacting directly with customers daily and providing excellent service
* Recent retail, call centre, or customer-focused background
Desirable experience includes:
* Experience of cash handling
* Processing customer details or data accurately
About us
We’re one of the largest building societies in the UK, sharing a mutual goal to improve the lives of others. Recognised as a ‘Great Place to Work’, we offer benefits beyond basic pay, including a discretionary bonus scheme, a culture of reward and recognition, and comprehensive wellbeing support.
In partnership with The Co-operative Bank, we uphold shared values and an ethical approach towards our members, customers, and colleagues.
We are committed to equality across race, age, faith, disability, and sexual orientation, celebrating diversity. Working with us, you’ll build more than just a career.
All together, better.
Flexibility and why it matters
We value flexibility and consider alternative working patterns where possible. Contact us before applying to discuss options for this role.
Proud to be a Disability Confident Committed Employer
We offer interviews or assessments to every disabled applicant meeting the minimum criteria. Applicants can opt into the Disability Confident Interview Scheme. In high-volume applications, we prioritize interviewing disabled candidates who meet the essential and desirable criteria.
Location
Leamington Spa
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