Nursing Associate
The closing date is 06 May 2026
Exciting Opportunity Nursing Associate, Crisis Resolution Team
We are looking for a passionate and motivated individual to join our Crisis Resolution Team in Worcestershire in a newly developed Nursing Associate role. This is an exciting opportunity to work in urgent mental health care, supporting individuals, families, and carers during times of crisis with compassionate, trauma-informed care.
Main duties of the job
Working for the Crisis Resolution Team means that no two days are the same. The service we provide is critical to those in a mental health crisis and helps enable specialist support from the onset. We promote a proactive and preventative approach when needed to ensure people are getting the right support from the right service.
* Support the professional referral and urgent mental health helplines, providing clinical advice and developing care plans.
* Assist individuals detained under Section 136 in our designated place of safety.
* Deliver bespoke crisis interventions and support clinicians during assessments.
* Contribute to the ongoing development of the role and the service.
* Provide support to band 3 crisis support workers answering calls, giving advice and signposting as well as clinical triage.
* Provide both telephone and face‑to‑face care and support to people in a mental health crisis.
* Support the crisis clinicians in assessments and lead on bespoke crisis interventions when required, including development of individual crisis management plans.
* Support the management of complex cases and frequent flyers.
* Provide acute care to those detained under Section 136.
About us
Herefordshire and Worcestershire Health and Care NHS Trust works together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work‑life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer
* 27 days leave plus bank holidays, increasing up to 33 days with long service.
* Generous NHS pension and enhanced pay when you work unsocial hours.
* Flexible and agile working opportunities.
* Great maternity, paternity, and adoption support.
* Wide range of supportive staff networks.
* Health and wellbeing opportunities.
Experience
* Experience of working in teams under appropriate supervision as part of a multi‑disciplinary team.
* Experience in prioritising own workload.
* Experience in working without direct supervision.
* Experience of dealing with the public in person and on the phone.
* Experience of working in a mental health service.
* Experience of working with people with mental health illnesses and complex needs.
* Experience in carrying out assigned duties/assisting qualified staff after training.
* Experience in supervising others and insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
* Experience of providing and receiving complex, sensitive information.
Qualifications
* NMC Nursing Associate registration.
* GCSE English (grade A–C) or equivalent.
* GCSE Maths (grade A–C) or equivalent.
* I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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