About the role
National Account Support Administrator
Where has your journey taken you so far?
There’s no two ways about it, foodservice is fast and complex, so you’ll need:
* Lots of enthusiasm, motivation, positivity and curiosity to learn
* Previous experience of working within fast paced sales administration environment
* A pragmatic approach to problem solving
* Ability to adapt to dealing with different customers and business’
* Exceptional communication skills for working with a diverse range of people
* A passion for helping others and providing customer service that is above and beyond
* Ability to generate, read and understand sales data, along with good attention to detail
* Flexible approach- thinking about what ‘could be’
If that sounds like you, why not make our journey your journey?
Play an important part in our journey
Working in the Business Support Centre, you and the National Account Support team will be responsible for providing the best day-to-day support to the Bidfood team of National Account Managers and their customers. As a key member of the team, you will support both internal and external customers, ensuring deadlines are met across all areas within our business.
In our busy and friendly team, the Support Administrator will deliver administrative support to our sales teams by maintaining and verifying customer contract pricing, organizing customer samples and allocations, producing price lists, and analyzing spreadsheets and data.
This role is the primary contact point for all our national account teams and customers, providing service excellence to reach resolutions and enhance their customer experience.
The role is varied and rewarding, helping our colleagues and customer businesses grow.
About us
Our journey began back in 1929. Since then, we’ve built a strong and resilient business with a bright future. We believe we’re the best foodservice provider in the country.
A journey that gives back
We want your career with us to be as rewarding as possible. You’ll receive benefits that support your wellbeing and financial security, giving you peace of mind.
The essentials
* 25 days holiday (plus bank holidays) as a minimum, with the option to buy more
* A pension - contribute 4%, and we’ll match you (after year 1, up to 6%)
* Life cover that you can increase
* Access to confidential support and counselling
* A health plan that covers medical costs for you and your family, plus access to a digital GP
The extras
* High street discounts on cinema, tech, travel, fashion, food, and drink
* Get paid as you earn - up to 20% of your pay before payday
* Options to buy dental and critical illness cover
We want everyone to join our journey
We’re committed to creating a diverse and caring workplace with forward-thinking individuals bringing their unique talents. Whatever your background, we welcome you to join us — come as you are!
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