Customer Success Executive at Cameron Pink
Overview
Cameron Pink is hiring a Customer Success Executive to join its fast-growing SaaS team in Woking, Surrey. This hybrid role offers a competitive salary of £35,000–£40,000 per annum, plus up to £5,000 in OTE incentives, equity options, and a comprehensive benefits package. If you’re passionate about helping customers thrive and want to make a measurable impact, this is your opportunity to become a trusted partner in digital transformation.
Key Information
* Job Title: Customer Success Executive
* Company: Cameron Pink
* Location: GU22, Woking, Surrey (Hybrid: minimum 3 days in office)
* Work Type: Full-Time
* Salary: £35,000–£40,000 + up to £5,000 OTE + Equity Options
* Contract Type: Permanent
* Application Deadline: Rolling (early application encouraged)
Why This Role Stands Out
You’ll join a dynamic tech environment where your work directly shapes how customers use digital solutions, drives ROI, and builds long-term relationships. From onboarding to ongoing support, you’ll be the voice of the customer—guiding success, influencing product development, and ensuring zero attrition across your accounts.
Key Responsibilities
* Serve as the primary post-sale contact for assigned accounts
* Guide onboarding, configuration, and best practices for digital experience management
* Create tailored success plans aligned with customer goals
* Monitor account health, usage, and feedback to ensure satisfaction and retention
* Conduct Benefits Realisation exercises to identify added value
* Collaborate with Sales, Product, and Support teams to resolve issues
* Represent the customer voice internally to influence product enhancements
* Maintain loyalty and engagement across your customer base
Candidate Profile
You’ll thrive in this role if you have:
* 2+ years in Customer Success, Account Management, or SaaS implementation
* Experience with CMS platforms (e.g., WordPress, Drupal) or similar digital tools
* Passion for technology and digital transformation
* Strong communication, presentation, and relationship-building skills
* Analytical mindset with the ability to turn data into actionable insights
* Proactive, organized, and customer-focused approach
Bonus Skills
* Training in sales/account management (e.g., Target Account Selling)
* Experience with marketing automation tools (e.g., HubSpot) or support tracking platforms
* Public sector experience
* Growth mindset and eagerness to learn
Benefits
Cameron Pink offers a robust package designed to support your career and wellbeing:
* Competitive salary + performance-based incentives
* Equity options to share in company success
* Retail discounts, 24/7 GP access, and wellness support
* Hybrid working model for better work-life balance
* Direct mentorship from a successful entrepreneur
* Opportunity to contribute to projects impacting millions of users
How to Apply
Click here to Submit your application via the job portal. Include your CV and a brief cover letter highlighting your experience in customer success and your passion for digital transformation.
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