Head of Workspace
New workspace concept and brand launching in 2026
Multi-site, London
circa £100,000 annual salary plus exceptional performance related bonus
A well-funded private developer is launching a flexible workspace concept in London and is now seeking a leader, operator and commercial pro to build the business from day one.
This is a leadership role offering full autonomy across business strategy, operations and commercial performance.
You will take ownership of P&L, occupancy, revenue strategy, team leadership and member experience, working closely with business owners and a central support team.
The role
Business Strategy
* Work closely with business owners to create and implement a strategy to launch a new workspace concept and brand
Operations & Site Management
* Oversee day-to-day operations across multiple sites
* Ensure buildings are maintained to a high standard across facilities, maintenance, cleaning, and presentation
* Manage contractors, suppliers and service partners
* Ensure full compliance across health & safety, fire, licensing and statutory requirements
* Conduct regular site inspections and report on performance and condition
Member Experience
* Act as the primary point of contact for members across the portfolio
* Oversee enquiries, applications, complaints and ongoing relationships
* Manage billing, licence fees, deposits and occupancy records
* Ensure a seamless member experience across on-site and remote support
Commercial Leadership
* Drive occupancy, revenue and ancillary income across all sites
* Lead leasing activity including marketing, viewings and deal negotiation
* Set pricing strategy and manage renewals
* Work alongside the Sales Director to maximise commercial performance
* Identify and deliver new revenue opportunities
Financial Ownership
* Full P&L responsibility across the group
* Produce and manage annual budgets and business plans
* Deliver quarterly reporting and financial performance updates
* Control costs across utilities, service charges and supplier contracts
Team Leadership
* Build, lead and develop a team across operations, front-of-house and facilities
* Recruit, onboard and performance manage all on-site staff
* Create a high-performance, accountable team culture
Compliance & Administration
* Maintain accurate records across occupancy agreements and property documentation
* Ensure compliance with all relevant legislation and certifications
* Support insurance processes and risk management
About you
You are an experienced leader who has built and overseen a first-class flexible workspace, serviced office, or similar multi-site business. Blended experience that includes premium hospitality is preferred.
You are commercially sharp, operationally strong, and equally comfortable working with business owners, central support and front-line teams.
Essential experience & skills
* Experience in a premium flexible workspace, serviced office, or similar multi-site business
* Blended experience that includes premium hospitality preferred.
* New opening and mobilisation experience preferred.
* Proven and demonstratable P&L ownership
* Strong commercial track record with evidence of revenue growth and deal-making
* Experienced and natural people leader with the ability to build and retain high-performing teams
* Solid understanding of facilities management and property operations
* Confident working directly with owners/developers and other key stakeholders
* Mobile across sites as required
Personal style
* Hands-on and highly visible
* Exceptional presentation and communication skills
* Commercially driven with strong operational discipline
* Low ego, high ownership mindset
* Able to move seamlessly between strategic and day-to-day priorities
What’s on offer
* Circa £100,000 annual salary
* Exceptional performance related bonus
* Benefits package (discussed at shortlist stage)
If you have the essential experience & skills outlined above, please apply via LinkedIn today
Closing date for applications: Friday 24th April 2026
Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual LinkedIn messages or email.
Every application will be reviewed and all candidates should expect to receive a response no later than one week post-closing date