Salary: £60,000 - 60,000 per year Requirements: Strong experience with Windows Server, Azure, O365, SharePoint, Intune, and Active Directory Group Policy Expertise in VMware configuration and administration Advanced knowledge of network and firewall configuration, including VLANs, Access Points, SSL, and IPSEC Proficiency with antivirus and security technologies Formal Microsoft certification Previous experience managing IT helpdesk operations Responsibilities: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs) Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices Contribute to monthly IT reports and assist with preparing the annual IT budget Manage one direct report, conducting regular one-to-one meetings and performance appraisals Technologies: Active Directory Azure Firewall Hardware Support Network Security SharePoint VMware Windows Office 365 Cloud More: We are a leading IT solutions provider located in Gloucester, seeking a Senior IT Systems Engineer to join our team. In this on-site role, you will be responsible for designing and maintaining our IT infrastructure across multiple sites. We offer a collaborative work environment, competitive compensation, and opportunities for professional growth. Joining us means being part of a mission-driven organization dedicated to maintaining efficient and secure systems that support our business objectives. last updated 12 week of 2026