Used Car Sales - Call Centre Agent
Reporting to:
Sales Controller
Department:
Sales
Location:
Watford
Basic Salary:
£15,000 per annum
We are a rapidly expanding automotive group with over
1,500 cars in stock
and multiple sites across the region. Growth is at the heart of our success, and were looking for enthusiastic, motivated people to join us on this journey.
If youre a confident communicator who enjoys engaging with people and delivering excellent customer service, this could be the opportunity for you.
What We Offer
Competitive basic salary + uncapped commission
Realistic first-year OTE of
£60,000
Career progression opportunities within a fast-growing business
Fun, friendly, and supportive work environment
Free onsite parking
Monthly commission incentives
28 days annual holiday
Key Responsibilities
Handle inbound and outbound calls in a professional manner
Book appointments for vehicle viewings (commission paid per booking)
Deliver excellent customer service and resolve customer queries efficiently
Keep accurate records of all customer interactions
Work collaboratively with colleagues to achieve team and individual targets
What Were Looking For
Strong communication and listening skills
Confidence in handling a high volume of calls
Ability to stay calm and professional under pressure
Basic IT and data entry skills
Previous experience in customer service or sales is desirable (but not essential
full training provided)
A proactive, self-motivated attitude
Salary & Hours
Basic Salary:
£15,000 per annum
OTE:
£60,000 (uncapped commission)
Contract Type:
Full-time, Permanent
Working Hours (rota):
Week 1:
MondaySaturday 08:4518:00 or 11:4521:00 | Sunday 10:0017:00 (Tuesday off)
Week 2:
MondaySaturday 08:4518:00 or 11:4521:00 | Sunday 10:0017:00 (Tuesday & Wednesday off)
Benefits
Uncapped commission structure
Bonus scheme
Employee discount scheme
Company events
Supportive team culture with opportunities to grow
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