Overview
Part Time Remote Debt Collection Agent
Location: Remote (Work From Home)
Hours: Part time (Monday - Friday)
Salary: £15p/h plus bonuses
Contract: Temp to Perm
Responsibilities
* Make outbound calls to customers and clients regarding overdue accounts
* Handle inbound queries from customers about payment options
* Assess financial circumstances and set up suitable repayment plans
* Update account information accurately using internal systems
* Follow compliance guidelines and treat all customers fairly
* Work towards individual and team collection targets
* Maintain a professional and empathetic approach at all times
About You
* A strong communicator with a confident telephone manner
* Highly organised and able to manage time effectively
* Empathetic, patient, and able to build rapport quickly
* Comfortable handling difficult conversations professionally
* Motivated by targets and quality customer service
* Able to work independently in a remote environment
Experience
Experience in debt recovery, customer service, collections, finance, or call centre work is required.
What We Offer
* Fully remote working
* Flexible part time hours
* Ongoing training and support
* Opportunities for progression
* Performance based bonuses
* Supportive and friendly team environment
How to Apply
If you are interested in joining our team, please send your CV!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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