General Duties:
To test and fault diagnose units
Disassembly and assembly of units
Repair units in accordance with repair procedures
Repair units in line with daily and weekly KPIS
Basic Diagnosing
Re-Evaluations
Using the PC diagnostic system and verifying test results
Using Windows Apps to obtain test software and create tools based on the provided instructions
Reading technical documentation
Part fitting and Final QC of multi-vendor brands
Insurance work
Understand Teardown process and spare part retention
Diagnosing all laptops and difficult faults
Software issues
Repair of all laptop modules
Soldering
Skills & Experience Required:
Essential:
Confident in using small screw drivers and other tools.
Knowledge of basic product function and interest in electrical repair
Knowledge of hardware recognition
Able to use Windows apps
Excellent attention to detail
Able to think outside of the box to find solutions
Basic computer skills including use of databases
Dedicated and able to follow processes.
Excellent manual